If you have a fire or water emergency, please call us now at (361) 573-6000

To have the optimal experience while using this site, you will need to update your browser. You may want to try one of the following alternatives:

Fire & Water - Cleanup & Restoration

Archived Blog Posts

Fireplace Safety Tips

1/9/2019 (Permalink)

Fireplaces may be more than just the focal point of a person’s home, especially during the winter seasons.  It may be used to provide warmth during this time of year.  However, fireplaces can be potentially dangerous.  Home fire safety is essential, below are a few tips to help keep your home and family safe:  

  • Crack open a window while the fire is burning.
  • Be sure the damper or flue is open before lighting or starting a fire, and until embers have completely stopped burning, to draw smoke out of the house.
  • Check the damper by looking up into the chimney with a flashlight or mirror.
  • Use smaller pieces of dry and well-aged wood for home fire safety, avoiding wet or green wood, which causes more smoke and soot buildup in the chimney.
  • Have a professional check the chimney annually.
  • When cleaning a fireplace, remove ashes from previous fires, keeping levels of the to 1 inch or less for less smoke
  • Check for animal nests or other blockages that could prevent smoke from escaping.
  • Make sure the area around the fireplace is clear of anything that is potentially flammable.
  • Never leave a fire in the fireplace unattended and be sure it’s completely out before going to bed or leaving the house.
  • Home fireplace safety should include keeping a fire extinguisher on hand.

Fire damage can be devastating and SERVPRO of Victoria understands the stress that comes with it.  SERVPRO of Victoria is dedicated to helping you.  If you face any winter storm damages, give our team a call (361) 573-6000 and we’ll be there to make it “Like it never even happened.”

Winterize Your Business

1/9/2019 (Permalink)

The winter months may call for some businesses to take some standard precautionary measures to help protect their company.  These measures include basic maintenance checks and preparation to help ensure your business and employees remain safe.  A few tips include:

  • Check your business property for down tree limbs and branches.  Weather, such as wind, heavy rain, ice, and snow can cause branches to fall, which could cause damage to the property and potentially cause personal injuries
  • Ensure gutters are clean and secure.  Leaves or debris accumulates causing a damming effect on gutters, which could lead to roof problems and water damage 
  • Inspect property, especially walkways and parking lots, for proper drainage to alleviate flood hazard potential
  • Inspect all handrails, stairwells, and entryways to address and correct potential slippery or hazardous areas.  Install mats on non-slip surfaces and post caution signs where water could be present

SERVPRO of Northeast San Antonio is a team of specialists, trained in cleanup and care for your business.  We are always here to help make disasters “Like it never even happened.”  Give our team a call today if you experience any water or fire damage.

Candle Safety Tips

1/8/2019 (Permalink)

There is something calming about candles especially during the holiday season.  They look pretty and enhance the ambiance in a room, they give off a fragrant smell that can be so luring, but they can also be the cause to a house fire.   December has been noted as the peak month of candle fires.  According to the National Fire Protection Association, 3 out of every 5 candle fires started when they were placed to something that can burn, such as furniture, bedding, or decorations.  Review the tips below to prevent any house fires this holiday season:

  • Blow out candles before leaving a room or going to bed
  • Keep candles one foot (30 centimeters) away from anything that can burn
  • Use a sturdy candle holder, that will not tip over easily
  • Put candle holders and a sturdy and unclutter surface
  • Light candles carefully, keep your hair and any loose clothing away from the flame
  • Do not let the candle burn all the way to the bottom; put it out before it gets too close to the container or holder
  • You should not light a candle if oxygen is used in the home
  • During a power outage, use a flashlight or battery-operated lighting instead of a candle

Although candles can add to the décor in the room, however, they can also add danger.  Remember candles are an open flame which means they can easily ignite.  Create an environment that is safe for you during this holiday season, use alternatives to prevent any candle fires in homes like using flameless candles.  As always, remember SERVPRO of Victoria is here to help!

When Is It Time To Replace A Hot Water Heater?

1/8/2019 (Permalink)

When was the last time you changed your hot water heater?  Has it been a while?  It’s one of those appliances that may be remained unseen or hidden away in the attic.  However, it’s important to make sure to keep up regular maintenance for many reasons.  Homeowners can wake up in the middle of the night or even come home to water all over their home.  Depending on the size, it can possibly leave up to 50+ gallons of water.   Below are a few telling signs that it may be time to change out the hot water heater in your home.

  • Typically, a gas hot water heater can last about 8 to 12 years, while an electric model will last slightly longer from about 10 to 15 years. If your water heater is getting up in years, it may be time to replace it before it breaks
  • If a puddle surrounds the base of the hot water heater, it is important to act immediately
  • If there is no hot water while using the tap, this may be an indicator it’s time to get the hot water heater checked
  • Signs of tinted water coming from your hot water tap means there may be rust in the hot water heater, which may show possible aging and a signal of an oncoming leak
  • Gurgling or popping noises coming from your water heater are caused by the buildup of hard water sediment heating up and exploding inside your water heater tank

It is always good to be prepared, because disasters may strike when we least expect it.  SERVPRO of Victoria is dedicated to helping you when disaster strikes.  Give our trained professionals a call if you ever experience any kind of water damage.  Our experts are here to help, (361) 573-6000. 

Emergency Ready Profile

1/8/2019 (Permalink)

Are you a small business owner that would like to protect your company from disaster striking?  You may not always prevent disasters from happening, but you can always be prepared.  Begin the New Year by letting SERVPRO of Victoria help you stay in business by helping you be prepared for unplanned disasters.  Pre-planning can serve as an insurance policy aimed at peace of mind.  By creating an Emergency Ready Profile (ERP) with SERVPRO of Victoria you minimize business interruption by having an immediate plan of action.  The Emergency Ready Profile provides critical details of your facility along with immediate contact information that provides a guide to get you back into your building after a disaster.  Knowing what to do and what to expect in advance is the key to timely mitigation and can help minimize how water and fire damage can affect your business.  Be ready and get a free Emergency Ready Profile with SERVPRO of Victoria, give our office a call at (361) 573-6000.  We are dedicated to helping make disasters "Like it never even happened."

Truth About Mold Growth

12/19/2018 (Permalink)

It is important to treat water damage immediately when it happens or right when it is discovered.  When water damage occurs, small or large, and is not properly treated, there is potential that it could lead into further damages.  In as little as 48 hours, mold can begin to spread throughout the affected areas; especially if the conditions of the area are moist and dark.  Do not leave the safety of your home up to chance.  If you have experienced water damage take charge and give the professionals a call to properly dry out your home to prevent mold growth.  SERVPRO of Victoria has highly trained technicians with years of experience and certifications to get the job done.  Do not hesitate to give SERVPRO of Victoria a call (361) 573- 6000.  Our team is dedicated to helping you when disaster strikes! 

Kitchen Fire Safety in Victoria

12/12/2018 (Permalink)

SERVPRO of Victoria is beginning to look forward to the holiday season, as many people begin to celebrate with friends and family.  During this time, most people may find themselves in the kitchen building gingerbread houses, baking cookies, and many extra holiday festivities.  However, the kitchen is the source of many fire hazards because it's where heat, electricity, water, and grease are all come together.  The most common type of fire is the grease fire.  A grease fire is extremely dangerous as it can get out of control quickly and spread from the stove throughout the kitchen and into other rooms of the house.

Common Causes of Kitchen Fires

  • Too high temperature in the fryer
  • Vegetable, more flammable, oils
  • Old, more flammable oil, in the deep fryer
  • Fat deposits in the flue and ventilation ducts
  • Misalignment sprinklers due to equipment moved around
  • Clogged melting links of the sprinklers leading to impaired function

Other types of kitchen fires include oven fire or the microwave.  When a fire starts, keep the door closed and turn off the oven.   The lack of oxygen will suffocate the flames. If it continues to smoke like a fire use a fire extinguisher or call the fire department.

At SERVPRO of Victoria, we are available 24 hours and 7 days a week.  Give us a call at (361) 573-6000.  

Fire Extinguisher and Classes of Fires

12/4/2018 (Permalink)

Did you know that if you encounter a fire with the wrong type of fire extinguisher you could make the fire worse? For example, use an extinguisher that contains only water on a flammable liquid fire and you’ll spread the fire and put yourself in further danger.  However, the fires are divided into five classes and fire extinguishers are specifically made to take out one or more of the fire classes. Below is a list of fire classes and the extinguishers that put them out.  Each fire extinguisher has labels designated for the type of fire to use the extinguisher on.  Double check the extinguisher you’re about to use to make sure it’s designed to fight the type of fire. If you are unclear how to deal with the fire it is best to be safe and evacuate.  

Class of Fire: A (A in a green triangle)
Fires of ordinary combustibles like wood, paper, cardboard, most plastics, and cloth
Extinguishers to Use: Water, Foam Spray, ABC Powder, or Wet Chemical

Class of Fire: B (B in a red square)    
Fires of flammable liquids like petroleum, kerosene, grease, and others (but not alcohol or cooking oil)
Extinguishers to Use: Foam Spray, ABC Powder, or Carbon Dioxide

Class of Fire: C (C in a blue circle)    
Fires of energized electrical equipment such as appliances, wiring, circuit breakers and outlets
Extinguisher to Use: ABC Powder

Class of Fire: D (D in a yellow star)    
Fires of combustible metals like magnesium, titanium, sodium (often found in chemical laboratories).
Extinguishers to Use: ABC Powder or Carbon Dioxide

Class of Fire: K (K in a black hexagon)    
Fires of cooking oils, trans fats (often used in restaurants).
Extinguisher to Use: Wet Chemical

Does your Victoria House have a Mold Problems?

11/27/2018 (Permalink)

Microscopic mold spores naturally occur almost everywhere, both outdoors and indoors. This makes it impossible to remove all molds from a home or business. Therefore, mold remediation reduces the mold spore count back to its natural or baseline level. Some restoration businesses advertise “mold removal” and even guarantee to remove all molds, which is a fallacy. Consider the following mold facts:

  •  Mold is present almost everywhere, indoors and outdoors.
  • Mold spores are microscopic and float along in the air and may enter your home through windows, doors, or AC/heating systems or even hitch a ride indoors on your clothing or a pet.
  • Mold spores thrive on moisture. Mold spores can quickly grow into colonies when exposed to water. These colonies may produce allergens and irritants.
  • Before mold remediation can begin, any sources of water or moisture must be addressed. Otherwise, the mold may return.
  •  Mold often produces a strong, musty odor and can lead you to possible mold problem areas.
  • Even higher-than-normal indoor humidity can support mold growth. Keep indoor humidity below 45 percent.

If your home or business has a mold problem, we can inspect and assess your property and use our specialized training, equipment, and expertise to remediate your mold infestation.

If you see any signs of mold, Call SERVPRO of Victoria – (361)573-6000!

Classes of Water

11/27/2018 (Permalink)

Without warning, emergencies can strike.  An immediate response is critical especially when water damage strikes.  Did you know there are different classes of water that can cause a loss in a home?  The classes of water are defined as the following:

Class 1 – A single room is affected, with little to no wet carpet, with water only on surfaces like wood or concrete.

Class 2 – This class effects and the entire room, wetness along the walls (12” or more), and moisture still in the structure.

Class 3 – Ceilings, walls, carpet, and insulation are all saturated with liquid or water. This is often due to water coming from overhead.

Class 4 – Water saturates in materials with very low levels of permeation, like hardwood or stone.

Here at SERVPRO of Victoria, we understand that dealing with water damage is highly stressful.  Our trained technicians are equipped with the knowledge and equipment to restore your property to its preloss conditions.  Do not hesitate to give SERVPRO of Victoria a call if you experience any kind of water damage!

Quick Response is Crucial for Victoria Business Owners

11/26/2018 (Permalink)

The first 24 hours can make the difference between restoring versus replacing your business’ property.  Property damage, equipment damage, document loss, and temporary business closures are just some of the concerns business could possibly experience. Timely response and professional mitigation from a restoration company can alleviate these concerns. Closures for a business does not impact a business owner nor will they cause an impact on customers and employees.  Before there is a possible risk doing further damage by attempting to clean the damage yourself, call SERVPRO of Victoria, your local water and fire damage cleanup and restoration professionals. You can reach us all day, every day (including holidays) at (361) 573-6000. When disaster strikes, our team at SERVPRO of Victoria is prepared to help you. 

Small Water Damages Become Nightmare for Business

11/19/2018 (Permalink)

What happens when those small water damages go unnoticed, or moisture soaks into a building’s structural components where it cannot be detected by the naked eye?  These incidents may sound relatively harmless, but given time, excess moisture can lead to serious problems. 

In as little as 24 to 48 hours, microscopic mold spores, naturally present in all structures, can grow into visible mold.  Fueled by the moisture, these fungi feed on a variety of building subcomponents including wood, paint, paper, carpet padding, and contents. 

While the debate rages on regarding impact mold have on human health, mold and mildew growth are recognized as major contributors to indoor air quality problems.  These nightmares happen every day as a direct result of those small water damages that gradually take their toll on buildings and homes.  The recipe for disaster is the combination of excess moisture, a food source for mold found in organic building materials (such as wood, drywall, some types of insulation), and a time delay in removing the moisture. 

Give SERVPRO of Victoria a call if you have more questions about mold remediation today.  Our team is dedicated to helping your business!

Cooking Safety

11/19/2018 (Permalink)

Thanksgiving is only a few days away and most of America is beginning to prepare for one of the most important meals of the year!  Typically, one of the most common dishes found on a Thanksgiving table is a turkey. But did you know that there can be some dangers with preparing a turkey at your own home? Cooking is the leading cause of house fires according to Ready.gov.  Be extra careful with turkey fryers. There are a few house fires that take place on Thanksgiving since some safety per cations were not being considered.  SERVPRO of Victoria has provided you with some helpful tips to use while preparing a turkey to prevent any mishaps from happening.  Below are a few key messages to follow to help ensure the safety of your home:  

  • Only use turkey fryers outdoors; away from home or building and any flammable materials.
  • Keep children and pets a safe distance away from the fryer when in use and for several hours after cooking. 
  • Do not leave the fryer unattended; temperature should also be monitored closely. 
  • If any smoke, at all, comes from the heating pot of oil, turn the burner off immediately as oil may be overheating. 
  • Cover any skin that is exposed; it is encouraged to use a pair of gloves that are designed for high heat. 
  • Follow the manufacturer's recommendation for the amount of oil to add.  Do not overfill the fryer.
  • Be prepared - consider purchasing a fire extinguisher for safety precautions. 

Mold Removal vs. Remediation

11/7/2018 (Permalink)

Many people do not know that there is a difference between “mold removal” and remediation. Mold spores exist naturally everywhere, both indoors and outdoors, as they are microscopic. This means that removing 100% of mold from a home or business is impossible. Many restoration companies will advertise “mold removal” and even guarantee they can completely remove all mold. This is simply not true.

Qualified restoration companies understand the science behind mold growth and the makeup of mold. All SERVPRO franchises provide thorough training on how to properly remediate mold. The remediation of mold focuses on getting the levels of mold back to natural and normal levels.

Since every mold damage scenario is different, each requires a different solution but our general mold remediation process stays consistent here at SERVPRO of Victoria. 

  1. Inspection and Mold Damage Assessment
  2. Mold Containment
  3. Air Filtration
  4. Removing Mold and Mold-Infested Materials
  5. Cleaning Contents and Belongings
  6. Restoration

Understanding the Common Types of Floods

11/7/2018 (Permalink)

Understanding the common types of Floods

Coastal Flooding - is the result of strong onshore winds pushing on water from the ocean or bay. These can be classified as storm surges and greatly affect homes along the coast. Raising a home may help prevent flooding.

Flash Floods - are the most dangerous kind of flood, combining the nearly unstoppable force of flood waters with deadly unpredictability and speed. Just six inches of fast-moving flood water can knock a grown man off his feet, and just two feet of water can cause a car to begin floating.

River Flood - occurs when a river overflows its banks. This happens for a few different reasons. One, lots of rain. Whether it’s tropical systems (tropical storms, hurricanes, etc.) reaching land.

Urban flooding is specific in the fact that the cause is a lack of drainage in an urban area. As there is little open soil that can be used for water storage nearly all the precipitation needs to be transporting to surface water or the sewage system.

SERVPRO of Victoria specializes in the cleanup and restoration of residential and commercial property after a water or fire damage. If your home or business suffers from flood damage, our trained technicians have the expertise, resources, and equipment to handle the job. 

Fire Prevention Week 2018

10/8/2018 (Permalink)

This year's Fire Prevention Week (FPW) campaign, "Look. Listen.  Learn.  Be aware.  Fire can happen anywhere," works to educate people about three basic but essential steps to take to reduce the likelihood of having a fire -- and how to escape safely in the event of one.   

  • LOOK for places fire could start. Take a good look around your home. Identify potential fire hazards and take care of them. 
  • LISTEN for the sound of the smoke alarm. You could only have minutes to escape safely once the smoke alarm sounds. Go to your outside meeting place, which should be a safe distance from the home and where everyone should know to meet. 
  • LEARN two ways out of every room and make sure all doors and windows leading outside open easily and are free of clutter.
The purpose of Fire Prevention Week is to bring awareness to the risk of death in case of a fire and provide educational resources to everyone in order to keep safe.  For more information or facts about fire, click here

2018 National Preparedness Month

9/25/2018 (Permalink)

September is known as National Preparedness Month at SERVPRO of Victoria to help bring awareness to our local communities.  This awareness event is sponsored by the Federal Emergency Management Agency (FEMA) and the theme this year is "Don't wait, communicate".  This program encourages everyone to take advantage of the information provided by FEMA because advanced planning is critical in dealing with and recovering from unexpected disasters.  

Now is the perfect time to make a plan and know what to do in case of an emergency.  Mother Nature has created multiple large disasters around the Houston area this year.  It is important to keep your emergency contact list up-to-date and have alternative communication methods set up in case traditional means are affected. If you would like more information about staying prepared, visit www.ready.gov/september.  It is never too early to be prepared.  Remember disasters strike when you least expect it.  SERVPRO of Victoria is always prepared, to help make it "Like it never even happened".

Saffir-Simpson Hurricane Scale

9/5/2018 (Permalink)

Not all hurricanes are destructive or deadly.  But it's always a good idea to be prepared especially during prime time hurricane season. They are known as one of the most violent wind storms and should not be messed with. Know the difference between the stages of hurricanes and damages they may cause.

Hurricane Categories 
The Saffir-Simpson Hurricane Scale rates a hurricane's intensity using wind speed and storm surge, which is the abnormal rise in sea level accompanying a hurricane or other intense storm. The scale also estimates the potential damage and flooding expected along the coast from a hurricane landfall.

Category 1
Sustained winds of 74-85 mph.  Dangerous winds occur and may cause some damage. Damage primarily to unanchored mobile homes, shrubbery, and trees along with some coastal road flooding and minor pier damage.


Category 2
Winds of  96-110 mph.  Extremely dangerous winds and will cause extensive damage. Roofing, door and window damage to buildings; Considerable damage to shrubbery and trees, mobile homes, poorly constructed signs, and piers.

Category 3
Devastating damage will occur. Winds of 111-129 mph. Structural damage to small residences and utility buildings; foliage blew off trees and large trees blown down; mobile homes destroyed.


Category 4
Catastrophic damage occurs. Sustained winds of 130 - 156 mph. Extensive damage to doors, windows and lower floors of shoreline houses; total roof failures on small residences; shrubs, trees, and all signs blown down; mobile homes completely destroyed.


Category 5
Catastrophic damage occurs.  Winds of 157 mph or higher.  Complete roof failure on many buildings and some complete building failures with small utility buildings blown over or away; severe and extensive window and door damage; mobile homes destroyed.

One Year After Hurricane Harvey

8/28/2018 (Permalink)

Most Texans remember August 25th, 2017.  This date marked the one-year anniversary of Hurricane Harvey, the category 4 hurricane that deeply affected the great state of Texas one year ago.  Hurricane Harvey dumped around 50 inches of rain in parts of the Houston area, flooding thousands of homes and killing more than 80 people. The devastation was swift, and the recovery is far from over.  SERVPRO of Victoria was proud to come to the aid of the people whose homes were damaged by the hurricane.  The water damage was catastrophic. The professionals at SERVPRO of Victoria worked very hard, especially during that hurricane.  Our team is dedicated and will always be here for you during any a storm...faster to any disaster to help you through when disaster strikes!

Get an Emergency Ready Profile with SERVPRO of Victoria

5/8/2018 (Permalink)

Do you own a small business?  Disasters can happen when you least expect them and preventing them is a challenge too.  However, you can always be prepared.  Let SERVPRO of Victoria help you stay in business by helping you be prepared for unplanned disasters.  By planning ahead, this can serve as an insurance policy aimed at peace of mind.  By creating a Emergency Ready Profile (ERP) with SERVPRO of Victoria you minimize business interruption by having an immediate plan of action.  The Emergency Ready Profile provides critical details of your facility along with immediate contact information that provides a guide to help get you back into your building after a disaster.  Knowing what to do and what to expect in advance is key to a timely mitigation.  This will help minimize how water and fire damage can affect your business.  Be ready and get a free Emergency Ready Profile with SERVPRO of Victoria, give our office a call at (361) 573-6000.  Making sure "Like it never even happened."

Follow These Mold Safety Tips If You Suspect Mold

4/16/2018 (Permalink)

If you see visible mold, do not disturb it. You can inadvertently spread the mold infestation throughout your home. When mold is disturbed, the mold can release microscopic mold spores which become airborne and can circulate inside your home.

What to Do:

  • Stay out of affected areas.
  • Turn off the HVAC system and fans.
  • Contact SERVPRO of Victoria for mold remediation services.

What Not to Do:

  • Don’t touch or disturb the mold.
  • Don’t blow air across any surfaces with visible or suspected mold growth.
  • Don’t attempt to dry the area yourself.
  • Don’t spray bleach or other disinfectants on the mold.

About Our Mold Remediation Services

SERVPRO of Victoria specializes in mold cleanup and restoration; in fact, it’s a cornerstone of our business.  Our crews are highly trained restoration professionals that use specialized equipment and techniques to properly remediate your mold problem quickly and safely.

Water Classification

3/13/2018 (Permalink)

Without warning, emergencies can strike your home or business.  Immediate response is critical especially when water damage strikes.  Did you know there are three different major classifications of water that can cause a loss in a home?  The three types of water classification are defined as the following:

Clean water does not contain waste products, and presents few health risks.  Sources of clean water include burst pipes, defective appliances, water heaters and rain or snow entering through a leaky roof.  

Gray water carries waste products, but does not include human waste.  Sources of gray water include overflowing washing machines, dishwashers and bathtubs.  Gray water generally does not present the hazard of spreading disease. 

Black water carries waste products and disease causing organisms.  Sources of black water include flood water and sewage backups.  Black water losses pose serious health threats, and damage is generally more severe.  

SERVPRO of Victoria understands that dealing with water damage is a highly stressful.  Our highly trained technicians are equipped with the knowledge to restore your property.  Give SERVPRO of Victoria a call if you or anyone you know experiences water damage, (361) 573-6000. 

Take Immediate Action When It Comes To Mold

3/7/2018 (Permalink)

When disaster strikes a home or business its human nature to want to take immediate action and find a solution to the problem. However, that is not always the case when it comes to mold. There are things that can be put in place to limit the spread of mold spores and to limit exposure to it; but before mitigation can begin the source of the moisture must be found. If there is ongoing water damage, mold may come back even if remediation is completed. SERVPRO of Victoria are able to come and inspect your workplace or home to see if mold is a real concern and help to try and identify the source of water damage that is ultimately causing the growth of the mold. SERVPRO of Victoria is dedicated in helping make disasters “Like it never even happened” call us at (361) 573-6000

Water Damage Timeline

2/27/2018 (Permalink)

Flooding and water damage is very invasive. SERVPRO of Victoria arrives quickly and starts the water extraction process almost immediately. This immediate response helps to minimize the damage and the cleaning and restoration costs.

Within Minutes

  • Water quickly spreads throughout the property, saturating everything in its path
  • Water is absorbed into walls, floors, upholstery, and belongings
  • Furniture finishes may bleed, causing permanent staining on carpets
  • Photographs, books, and other paper goods start to swell and warp

Hours 1 - 24:

  • Drywall begins to swell and break down
  • Metal surfaces begin to tarnish
  • Furniture begins to swell and crack
  • Dyes and inks from cloth and paper goods spread and stain
  • A musty odor appears

48 Hours to 1 Week:

  • Mold and mildew may grow and spread
  • Doors, windows, and studs swell and warp
  • Metal begins to rust and corrode
  • Furniture warps and shows signs of mold
  • Paint begins to blister
  • Wood flooring swells and warps
  • Serious biohazard contamination is possible

More Than 1 Week:

  • Restoration time and cost may increase dramatically; replacing contaminated materials and structural rebuilding may be extensive
  • Structural safety, mold growth, and biohazard contaminants pose serious risks to occupants.

About SERVPRO of Victoria

SERVPRO of Victoria specializes in the cleanup and restoration of residential and commercial property after a fire, smoke or water damage event. Our staff is highly trained in property damage restoration. Give us a call if you have any questions (361) 573-6000!

Flooding Safety

2/21/2018 (Permalink)

It is common to see a storm with heavy down pours of rain causing flooding in the most protected neighborhoods. Do you know what to do during a flood? SERVPRO of Victoria has a few tips for you to follow in case an event was to happen:

  • Be prepared, create an evacuation plan
  • Learn and identify different evacuation routes to be able to evacuate quickly
  • If public transportation is relied on, contact the local emergency management for evacuation information
  • Turn Around, Don't Drown! ® Moving water above two feet can knock you down; one foot of water can move vehicles away
  • Move to higher ground if there is a chance of flash flooding
  • Driving during high rain falls can be extremely dangerous. Stay update by checking service announcements through the National Weather Service.

For more information about flooding, visithttps://www.ready.gov/floods. Be proactive and create an evacuation plan to keep safe. It is very important to stay up date when it comes to natural disasters. SERVPRO of Victoria values our community; we are here to help when disaster strikes!

Winter Storms in Texas

2/14/2018 (Permalink)

Usually, Texas does not endure freezing cold temperatures.  However, Texas has been going through a flurry of weather changes in the past few weeks.  Temperatures have been dropping and we are here to help give you tips on what to do to protect your home during the extreme cold weather. 

  • Wrap and insulate any exposed pipes located outside or in unheated areas of the home
  • Clear out all gutters to prevent ice from forming for any kind of water damage
  • Seal any type of leaks that can allow cold air inside near any water pipes especially in unheated parts of the house  
  •     If possible, drain water in your yard irrigation systems as this is a common place for water to freeze and cause damage
  • Cover vents around the foundation of your home
  • Bring your potted plants inside or cover them to protect them from freezing temperatures 

SERVPRO of Victoria is dedicated to help you.  If you face any winter storm damages, give our team a call (361) 573-6000 and we’ll be there to make it “Like it never even happened.”

Truth about Mold Growth

2/13/2018 (Permalink)

It is important to treat water damage immediately when it happens or right when it is discovered.  When water damage occurs, small or large, and is not properly treated, there is potential that it could lead into further damages.  In as little as 48 hours, mold can begin to spread throughout the affected areas; especially if the conditions of the area are moist and dark.  Do not leave the safety of your home up to chance.  If you have experienced water damage take charge and give the professionals a call to properly dry out your home to prevent mold growth.  SERVPRO of Victoria has highly trained technicians with years of experience and certifications to get the job done.  Do not hesitate to give SERVPRO of Victoria a call (361) 573- 6000.  Our team is dedicated to help you when disaster strikes! 

Commercial Water Damage

2/7/2018 (Permalink)

Flooding and water damage events at Victoria commercial properties are often complex with numerous issues that require a knowledgeable and flexible response. Whether we’re dealing with a relatively small water cleanup scenario or a large scale event, we work quickly to assess each unique situation and isolate the damaged area. In many instances, normal operations can continue in a temporary space while we restore your facility.

Restoring Commercial Properties Presents Unique Challenges

SERVPRO of Victoria professionals are trained to be mindful of legal and environmental concerns and strive to fully restore the damaged area while working within your budgetary constraints. We understand that every hour spent cleaning up is an hour of lost revenue and productivity. So when an emergency situation arises in your business, give us a call and we’ll be there fast with the help you need.

About SERVPRO of Victoria 

SERVPRO of Victoria specializes in the cleanup and restoration of commercial and residential property after a water damage event. Our staff is highly trained in property damage restoration. From initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore your property.

What to do Until Help Arrives

1/29/2018 (Permalink)

Have you ever experienced water damage in your home?  Each time a house is damaged by water, the type and/or amount of damage can be different and requires different and unique solution.  When sewer water enters your home, it may contain bacteria, viruses, and other microbes that can cause illness.  Fortunately, SERVPRO of Victoria has the right equipment and specialized training to quickly fix any problems.  While you're waiting for our services, here are some helpful things to do and not until help has arrived. 

Do's: 

  • Avoid all contact with sewage and items contaminated by sewage. 
  • Wash your hands thoroughly after contact with contaminated items. 

Don'ts:

  • Spread contaminated water by walking unnecessarily damaged or we areas
  • Turn on the HVAC system if there is a possibility of spreading contaminated air
  • Use household fans to dry the structure and spread contaminants
  • Use products for personal hygiene and cleanliness if they have been exposed to the contaminated areas. 

We understand the stress and worry that comes with water damage and we are here to minimize the interruption of your business. Give SERVPRO of Victoria a call (361) 573-6000 if your company experiences water damage!

Understanding Mold

1/22/2018 (Permalink)

Microscopic mold spores naturally occur almost everywhere, both outdoors and indoors. This makes it impossible to remove all molds from a home or business. Therefore, mold remediation reduces the mold spore count back to its natural or baseline level. Some restoration businesses advertise “mold removal” and even guarantee to remove all molds, which is a fallacy. Consider the following mold facts:

  •  Mold is present almost everywhere, indoors and outdoors.
  • Mold spores are microscopic and float along in the air and may enter your home through windows, doors, or AC/heating systems or even hitch a ride indoors on your clothing or a pet.
  • Mold spores thrive on moisture. Mold spores can quickly grow into colonies when exposed to water. These colonies may produce allergens and irritants.
  • Before mold remediation can begin, any sources of water or moisture must be addressed. Otherwise, the mold may return.
  •  Mold often produces a strong, musty odor and can lead you to possible mold problem areas.
  • Even higher-than-normal indoor humidity can support mold growth. Keep indoor humidity below 45 percent.

If your home or business has a mold problem, SERVPRO of Victoria can inspect and assess your property and use our specialized training, equipment, and expertise to remediate your mold

Winterize Your Business

1/10/2018 (Permalink)

The winter months may call for some businesses to take some standard precautionary measures to help protect their company.  These measures include basic maintenance checks and preparation to help ensure your business and employees remain safe.  A few tips include:

  • Check your business property for down tree limbs and branches.  Weather, such as wind, heavy rain, ice and snow can cause branches to fall, which could cause damage to the property and potentially cause personal injuries
  • Ensure gutters are clean and secure.  Leaves or debris accumulates causing a damming effect on gutters, which could lead to roof problems and water damage
  • Inspect property, especially walkways and parking lots, for proper drainage to alleviate flood hazard potential
  • Inspect all handrails, stairwells and entryways to address and correct potential slippery or hazardous areas.  Install mats on non-slip surfaces and post caution signs where water could be present

SERVPRO of Victoria is a team of specialists, trained in cleanup and care for your business.  We are always here to help make disasters “Like it never even happened.”  Give our team a call today if you experience any water or fire damage at (361) 573-6000. 

Space Heater Safety

1/8/2018 (Permalink)

Cold temperatures call for some residents to seek out other heat sources in an effort to keep living spaces comfortable.  The most common supplemental heat source is a portable space heater. Space heaters are easy to use and can quickly generate heat to warm up a home up from a real cold day.  Consider the following these tips to minimize risks of a heating related fire in your home:

  • Keep it three feet away from anything that can burn
  • Do not use extension cords
  • Turn off space heater when leaving the room or going to bed
  • Don't use a space heater in a damp or wet area unless it's specifically made for that purpose
  • Install smoke and carbon monoxide alarms and test monthly

If you or anyone you know experiences fire damage, give SERVPRO of Victoria a call.  Our highly trained technicians are certified and has years of experience.  We are always here to help!

Pipe Freeze Prevention

1/3/2018 (Permalink)

We are ringing in the New Year with freezing cold temperatures and this winter weather can take a toll on your home and property. We at SERVPRO of Victoria want to make sure you know the correct steps to take to prevent damages to your home and more importantly disruptions to your life. To limit potential for frozen pipes consider the following steps:

  • Allow faucet to drip
  • Seal up cracks and holes
  • Apply heating tape
  • Add extra insulation

If winter and cold weather take their toll on your home, do not hesitate to give SERVPRO of Victoria a call, (361) 573-6000.  SERVPRO of Victoria has highly trained technicians with years of experience and certifications to get the job done..   Our team is dedicated to help you when disaster strikes! 

Emergency Ready Profile

12/26/2017 (Permalink)

Do you own a small business?  You can't always prevent disasters from happening, but you can always be prepared.  Start the New Year off by letting SERVPRO of Victoria help you stay in business by helping you be prepared for unplanned disasters.  Pre-planning can serve as an insurance policy aimed at peace of mind.  By creating a Emergency Ready Profile (ERP) with SERVPRO of Victoria you minimize business interruption by having an immediate plan of action.  The Emergency Ready Profile provides critical details of your facility along with immediate contact information that provides a guide to get you back into your building after a disaster.  Knowing what to do and what to expect in advance is the key to timely mitigation and can help minimize how water and fire damage can affect your business.  Be ready and get a free Emergency Ready Profile with SERVPRO of Victoria, give our office a call at (361) 573-6000.  We are dedicated to help make disasters "Like it never even happened."

Exterior Pipe Safety Tips

12/20/2017 (Permalink)

It’s the holiday season and with that comes cooler holiday temperatures.  As the temperatures occasionally drop below freezing here in Texas, consider the safety of your home and prevent disaster striking by not leaving any pipes exposed.  Here are a few tips to consider to avoid any busted pipes this holiday season:

  • Insulate pipes, especially those close to outside walls, attics or crawl spaces where the chance of freezing is greatest
  • Seal air leaks surrounding or near pipes
  • Disconnect all outdoor hoses and turn off water to exterior faucets and sprinkler systems
  • Keep heat at 55 degrees F. or higher even when you are out of town
  • During a cold spell turn on both hot and cold faucets near outside walls to allow a small trickle of water to run during the night
  • If you need to be away from home, drain your water system before you go
  • Identify the locations of shutoff valves so that you are prepared to stop the flow of water as soon as possible when a pipe bursts

Follow These Mold Safety Tips If You Suspect Mold

12/18/2017 (Permalink)

If you see visible mold, do not disturb it. You can inadvertently spread the mold infestation throughout your home. When mold is disturbed, the mold can release microscopic mold spores which become airborne and can circulate inside your home.

What to Do:

  • Stay out of affected areas.
  • Turn off the HVAC system and fans.
  • Contact SERVPRO of Sugar Land for mold remediation services.

What Not to Do:

  • Don’t touch or disturb the mold.
  • Don’t blow air across any surfaces with visible or suspected mold growth.
  • Don’t attempt to dry the area yourself.
  • Don’t spray bleach or other disinfectants on the mold.

About Our Mold Remediation Services

SERVPRO of Sugar Land specializes in mold cleanup and restoration, in fact, it’s a cornerstone of our business.  Our crews are highly trained restoration professionals that use specialized equipment and techniques to properly remediate your mold problem quickly and safely.

Baking Safety in December

12/13/2017 (Permalink)

Thanksgiving may be over but it’s the most wonderful time of year and the festivities around the kitchen are still in full gear.  As the holiday season continues, many may find themselves baking up a batch of Christmas cookies to spread some Christmas cheer!  But if not careful, kitchen fires may occur and that’s the last thing anyone wants during the happiest season of all.  So to prevent house fires to occur while cooking, follow some of these safety tips:

Stay in the kitchen while cooking or baking; fires occur because food is left unattended

Keep cooking space clear

Do not wear lose article of clothing while cooking

Make sure smoke alarms are installed, connected and working.  Smoke alarms are here to help.

Unplug appliances that are not currently being used; this not only saves energy BUT it also prevents potential fires

Keep a fire extinguisher around in case of an emergency.

Christmas Tree Safety

12/11/2017 (Permalink)

The holiday season is upon us; whoop-de-do!  During this holiday season, many of us have a beautifully decorated Christmas tree as part of the tradition to the season. It is important that the tree is carefully decorated to ensure a safer holiday season.  Over the years, fires have been responsible for property damage.  Most resulted from electrical malfunctions from Christmas trees such as faulty wiring, plugs, or even being placed too close to a candle or fire place.  To help avoid any fire damages follow these simple steps:

  • Ensure trees are secured and sturdy in the tree stand to prevent them from tipping over
  • Use tested and approved lighting when decorating trees or other holiday decorations
  • Carefully check light strands for frayed, faulty or exposed wiring, broken bulbs or loose bulb connections
  • Make sure to water live trees daily; dried out trees increases fire risk
  • Ensure artificial trees are fire resistant
  • Set up trees at least three feet away from heat sources (lamp, fire places, candles or radiators)
  • Make sure tree is not blocking an exit

Your safety is important to us during the holiday season here at SERVPRO of Victoria.  If you experience any type of fire damage do not hesitate to call our team (361) 573-6000.  Our team is here to help you when disaster strikes.    

Thanksgiving Day Safety in Victoria, Texas

12/4/2017 (Permalink)

Thanksgiving around the corner and most of America starts to prepare for one of the most important meals of the year!  Typically, the most common dishes found on a Thanksgiving table are a turkey.  Most people prepare turkeys for the big occasion.  But did you know that there can be some dangers with preparing a turkey in your own home? Cooking is the leading cause of house fires according to Ready.gov.  Be extra careful with turkey fryers. There are a few house fires that take place on Thanksgiving due to the fact that some safety precautions were not being considered.  SERVPRO of Victoria has provided some helpful tips to use while preparing a turkey to prevent any mishaps from happening.  Below are a few key messages to follow to help ensure the safety of your home:  

  • Only use turkey fryers outdoors; away from home or building and any flammable materials.
  • Keep children and pets a safe distance away from the fryer when in use and for several hours after cooking. 
  • Do not leave the fryer unattended; temperature should also be monitored closely. 
  • If any smoke, at all, comes from the heating pot of oil, turn the burner off immediately as oil may be overheating. 
  • Cover any skin that is exposed; it is encouraged to use a pair of gloves that is designed for high heat. 
  • Follow the manufacture's recommendation for the amount of oil to add.  Do not over fill the fryer.
  • Be prepared - consider purchasing a fire extinguisher for safety precautions. 

SERVPRO of Victoria wishes everyone a Happy Thanksgiving!

Halloween Safety In Victoria

10/31/2017 (Permalink)

Halloween is here which means high volume of foot traffic out on the streets in neighborhoods.  Don’t let the fun be spoiled use these helpful tips to help protect your home and ensure the safety of your fellow trick-or-treaters.

  • Make sure that walkways and yards are clear of debris leading up to the home that can cause children any harmful trips or falls. 
  • Be sure to check exterior lighting and replace bulbs if necessary, leaving the lights on all night may also discourage vandalism.
  • Keep pets indoor to prevent inadvertent biting or other accidents that may become threatening.  
  • Use flashlights or other battery-powered lights in a jack-o-lantern and other decoration instead of a candle to prevent the risk of fire.  
  • Place vehicles inside a garage and lock the doors and make sure alarm is on. 

SERVPRO of Victoria wishes everyone a fun and safe night.  Happy Halloween!

Breast Cancer Awareness

10/18/2017 (Permalink)

One of the most common cancers among women worldwide is breast cancer. Here at SERVPRO of Victoria, spreading awareness about breast cancer hits close to home for our team. Owner, Natalie Hart's mother-in-law, Joan Fuller, is a breast cancer survivor. “The power of faith is a very powerful thing”, as Joan practiced while she fought during her road to recovery. She has been cancer free for a couple of years now.

SERVPRO of Victoria takes the time to recognize that October is Breast Cancer Awareness Month. Because of the welcome amount of the awareness, millions are now surviving the battle of breast cancer thanks to the early detection and advanced therapeutic technology. It is highly encouraged to get a check-up! The National Breast Cancer Awareness Month (NBCAM) is a collaboration of different groups promoting breast cancer awareness, sharing information on the disease, and providing greater access to services. To learn more about this foundation, click here.

A Word from our Owners

9/12/2017 (Permalink)

Friends,

To say that the effects from Harvey have been a tragic nightmare would be an understatement. Whether you've been directly affected or helping friends and family, it has been the worst disaster our city has ever seen for most of us.

As the water recedes and our neighbors, friends and family are left with the aftermath, I want to be helpful and share some tips on what to do and what not to do. I am sending this out, not as a plug for our company, but to try and be helpful to all that need help, or have or will have questions. Mark and I have been inundated with calls, texts and FB messages and we can't keep up with them all as it is probably the same for you. So, please read and I hope you will find it helpful. Please feel free to share this post.

Those of you who know me, know that my husband, Mark Hart, & I own a few SERVPRO franchises in Texas; Sugar Land, Victoria and NE San Antonio. Two of the three locations of our franchises are in the communities directly impacted by Harvey. Our business is helping with the clean up after water, fire and mold damage. SERVPRO is a national franchise system and in devastation such as this, deploys hundreds of teams to help our communities. If you have confirmed flood or wind driven rain causing water damage, and would like our help, please call our office and ask to be put on our Storm Response Team list; we can have your friend, family or neighbor added to the Storm Response Team to get in line for the cleanup that will have to happen. Our number is 281-313-1338.

The advantages of getting on our list are these:

1. SERVPRO has over 1700 franchises in the country and there will probably be hundreds of SERVPRO teams coming in to help. Getting on our Storm Team Response list will help expedite your getting the help you need as lists will be divided up among the participating SERVPRO franchises.
2. SERVPRO helps manage all jobs through their Storm Teams. If you run into any problems with the franchise that is doing your work, they take action to help resolve it.
3. Standard Industry pricing is used by all SERVPRO's for mitigation services. We have a National reputation to uphold so they monitor this closely.

Having said that, I'm sure you can understand that everyone in our industry is overwhelmed with calls for help. Please understand that a lot of our own employees have been affected and crews traveling from out of town are trickling into Houston (and Victoria) as they are able. There are still areas around town that are not accessible and in danger of more flooding due to rivers cresting and levees failing. (I, myself, am confined to my house as my small neighborhood street is flooded - there is only one way in or out).

Please be understanding to the companies and their staff of people that are trying to help you. Our crews and administrators will be working long days and nights for probably months.

There are a lot of other good companies out there and there are a few things to watch for. BEWARE of fly by night companies that are in it to make a quick buck and leave town. There are some bad apples out there that give our industry a bad wrap.

Things to know:

1. Final billing should be provided once work is completed and is usually put into a line item estimating software program called, Xactimate. This is the industries standard price list used by most Insurance companies.
2. You will be paying out of pocket for the clean up services as rising water is not covered on your normal property insurance policy. In most cases, you will be asked to pay 50% to get started and 50% upon completion. DO NOT PAY 100% UP FRONT.
3. If you have flood insurance, they likely will not cover the entire cost for the cleanup and repairs. Get a copy of your final line item bill (an Xactimate) estimate and submit to your insurance for the maximum reimbursement amount they will cover.
4. Check your policy for wind driven rain coverage, if your home suffered that kind of damage as well.
5. Apply for help from FEMA. I understand they are covering hotel expenses up to 30 days and other essentials.

If you choose to start your own cleanup, keep this in mind; You are dealing contaminated water that has now contaminated your home. The following are some tips to consider:

1. Porous materials must be discarded. All flooring, drywall, cabinets, insulation need to be removed at least up to 12" above the water line. However, industry standard is up to two feet above the affected area as a lot of times you cannot always see how far up the water may have traveled. Wet wicks to dry - I highly recommend removing 2' above the water line.
2. Removal should be taken down to the studs, disinfected, then dried with professional drying equipment.
3. Any fabric material, such as rugs, couches, chairs, etc. should be replaced. DON'T TRY TO SAVE THEM as they are contaminated with bacteria from the rising water.
4. Furniture legs can be replaced. If you are sure that the fabric part of it is not affected, you could save your furniture pieces by just replacing the legs.
5. Watch out for electrical and plumbing if you do your own demo. Your power and water should be shut down while performing demolition. Be careful not to cut electrical or plumbing lines - you don't want to add on to the expense of your repairs.

MOLD IS LIKELY TO GROW IN THESE CONDITIONS. TEXAS law requires that companies are licensed to do any MOLD REMEDIATION. However, sometimes in a disaster situation, the State could decide to relax their requirements. Refer to the TEXAS DEPARTMENT of STATE HEALTH SERVICES; www.dshs.texas.gov.There is some good additional information on there about flood water damage.

We are praying for our entire community during this mess. I hope this is helpful information for all of you. If you have questions, feel free to call our office, 281-313-1338.

Love to all,

Natalie & Mark Hart

Harvey Strengthens to a Hurricane

8/24/2017 (Permalink)

STORM ALERT: Tropical storm Harvey is now a hurricane.  It is forecast to be a category 3 when it hits land fall. Take action and be prepared!  Know what to do in case of an emergency, create a kit,  construct an emergency plan for you and your family and be sure to stay informed.  Below is a list of basic supplies just in case disaster may strike:

  • One gallon of water per person
  • Food, at least a three day supply of non-perishable foods
  • First Aid Kit
  • Flash Light
  • Whistle to signal for help
  • Battery operated radio
  • Cash
  • Cell phones

Additional emergency supplies:

  • Prescription medicine
  • Pet food
  • Local maps
  • Important documents
  • Emergency references
  • Blankets and/or sleeping bags

Our team of professionals is "ready for whatever happens". Give SERVPRO of Victoria a call (361) 573-6000 if you experience flooding or storm related damages.

Vacation Getaway Safety

8/7/2017 (Permalink)

Summer break is almost over but there is still time left for everyone to take a vacation!  Summertime is prime time to travel and a survey shows about one-third of American families are taking the opportunity this summer to go on a summer vacation.  But in case of an unexpected disaster, be sure to have your home prepared.   Below are a list of things to do to make sure your home is secure when you're off spending time with your family on vacation.


Make arrangements with an Emergency Contact: 

  • Close friend or neighbor 
  • Provide emergency contact
  • Turn on porch lights
  • Collect mail - burglars looks for home with overflowing mail

Protecting your Home:

  • Consider getting motion sensor lights, this way, if anyone gets too close to your home, lights will automatically turn on. 
  • Purchasing an electric timer may be helpful for your home.  This allows you to save energy and keep your electricity bill cost lower. 
  • Keep watch, use the emergency contact above to keep an eye on your home and check it each day to make sure everything is okay. 
  • Security system is one of the best ways to protect your home while on vacation

Taking Additional Precautions:

  • Shut off gas and water at the meter, supply tank or appliance
  • Turn off all water valves to any the appliance with waterline 
  • Unplug all electronics to prevent any electrical shortages
  • Make sure smoke detectors working properly before leaving
  • Adjust your thermostats to 75-82 degrees, this will help control air usage.
  • Be careful what you say.  Leaving for vacation is exciting but saying too much may create your home as a target for invasion.  Resist the temptation to broadcast your vacation on social media - tell your friends after you return.
  • Tell your alarm company- alert the company you will be out of town, especially on an extended trip.
  • Lock everything down and secure valuables.



Don't let your summer vacation turn into a water staycation.  If an unexpected water event or disaster happens, you know who to call.  Give a ring to SERVPRO of Victoria at (361) 573-6000.  We're always ready for whatever happens!

Firework Safety

7/3/2017 (Permalink)

The summer heat is setting in and July 4th is upon us.  As Independence Day approaches, people are preparing for the entertainment and celebration.  Communities fill their towns with red, white and blue decorations. Parades occupy the streets and the night skies are filled with glittery, sparkling fireworks!  While fireworks are the most iconic ways to celebrate the Fourth of July, they can cause quite a bit of damage if not used carefully.  Fireworks have been responsible  for many injuries and fires.   Enjoy the use of fireworks around the holidays by being responsible.  If you are planning to use fireworks to celebrate your holiday festivities, first, be sure to check if fireworks are legal around your area. Safety first; follow the following tips if you plan to use fireworks to celebrate:

  • Use fireworks outdoor only
  • Ensure local weather conditions permits the use of fireworks
  • Obey local laws regarding the use of fireworks
  • Read the directions and warning labels on fireworks before using them
  • Be aware of your surroundings, including powerlines and trees
  • Always have a bucket of water, hose and/or extinguisher nearby. 
  • Never aim fireworks towards people, animals, or objects
  • Alcohol and fireworks do NOT mix

 For more firework safety tips visit www.fireworkssafety.com.  SERVPRO of Victoria is wishing you a happy a safe holiday.  If disaster strikes give us a call at (361) 573-6000

Smoke and Soot Clean Up

2/7/2017 (Permalink)

Smoke and soot is very invasive and can penetrate various cavities within your home, causing hidden damage and odor. Our smoke damage expertise and experience allows us to inspect and accurately assess the extent of the damage to develop a comprehensive plan of action.  


Smoke and soot facts:



  • Hot smoke migrates to cooler areas and upper levels of a structure.

  • Smoke flows around plumbing systems, seeping through the holes used by pipes to go from floor to floor.

  • The type of smoke may greatly affect the restoration process.


Different Types of Smoke


There are two different types of smoke–wet and dry. As a result, there are different types of soot residue after a fire. Before restoration begins, SERVPRO of Victoria will test the soot to determine which type of smoke damage occurred. The cleaning procedures will then be based on the information identified during pretesting. Here is some additional information:


Wet Smoke – Plastic and Rubber



  • Low heat, smoldering, pungent odor, sticky, smeary. Smoke webs are more difficult to clean.


Dry Smoke – Paper and Wood



  • Fast burning, high temperatures, heat rises therefore smoke rises.


Protein Fire Residue – Produced by evaporation of material rather than from a fire



  • Virtually invisible, discolors paints and varnishes, extreme pungent odor. 


Our Fire Damage Restoration Services


Since each smoke and fire damage situation is a little different, each one requires a unique solution tailored for the specific conditions.  SERVPRO of Victoria has the equipment, expertise, and experience to restore your fire and smoke damage.  Our crew will also treat your family with empathy and respect and your property with care.


Have Questions about Fire, Smoke, or Soot Damage?
Call Us Today – (361) 573-6000

SERVPRO of Victoria 24 Hour Emergency Water Damage

1/25/2017 (Permalink)

SERVPRO of Victoria is available 24 hours a day for water emergencies, large or small. When you are dealing with water damage, immediate action is crucial. A delay of just a few hours can greatly increase the severity of the water damage.

We Answer the Phone Ready to Help
Call Today – (361) 573- 6000

We understand that when you call us, you may be feeling confused, stressed, and vulnerable. You need an expert to guide you through this crisis. SERVPRO of Victoria has the specific water damage training and experience to help you through this tough time. We specialize in water damage restoration—in fact, it's the cornerstone of our business.

What to Expect

When you call, we will ask several questions regarding your water damage emergency. These questions will help us determine what equipment and resources to bring, including how many trained SERVPRO Professionals may be needed.

Our SERVPRO Representative will ask several questions:

  • Your name and contact information
  • Your insurance information (if applicable)
  • The street address of the water-damaged home or business
  • When did the flooding or water damage occur?
  • What caused the water damage (if known)?
  • Is there electricity available (on-site)?

About SERVPRO of Victoria

SERVPRO of Victoria specializes in the cleanup and restoration of residential and commercial property after a fire, smoke or water damage event. Our staff is highly trained in property damage restoration. From initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore your property.

For Immediate Service Call SERVPRO of Victoria

1/24/2017 (Permalink)

SERVPRO of Victoria provides 24-hour emergency service and is dedicated to being faster to any-sized disaster in Sugar Land.  We can respond immediately to your emergency and have the expertise to handle your restoration or cleaning needs.

·         24-Hour Emergency Service

·         Faster to Any-Sized Disaster

·         Highly Trained Restoration Technicians

·         A Trusted Leader in the Restoration Industry

·         Locally Owned and Operated

·         Advanced Restoration and Cleaning Equipment 

Have Questions? Call Us 24/7 – (361)573-6000

Residential Services

Whether your home needs emergency flood damage or your upholstery cleaned, you can depend on us.  Our technicians have extensive cleaning and restoration training and can make your property look its best. Learn more about our residential services:

·         Water Damage Restoration

·         Fire Damage Restoration

·         Mold Remediation

·         Storm Damage Restoration

·         Cleaning Services

·         Building/Reconstruction Services

Commercial Services

There's never a convenient time for fire or Water damage to strike your Sugar Land commercial property. Every hour spent cleaning up is an hour of lost revenue and productivity. So when the need arises for professional cleaning or emergency restoration services we have the training and expertise to respond promptly with highly trained technicians to get your property back to business. Learn more about our commercial services.  

·         Commercial Water Damage Restoration 

·         Commercial Fire Damage Restoration

Categories

Archived Posts