Recent Posts

Water Damage in One Room Can Mean Other Rooms Too

7/25/2022 (Permalink)

Whether water results from a bathroom overflow, ruptured pipe, dishwasher, or washing machine malfunction, a small amount of water can become a big problem if it is not handled correctly.  Although the water is seen in only one room, other rooms may be at risk for water and moisture damage.  In addition to the affected surrounding rooms as well as the property structure, water damage could affect the value of the property.  Many times property owners are unaware of the essential knowledge and expertise that is required for safe and proper clean-up and will attempt to clean up which may potentially cause further damage.

Often, property owners are unequipped to properly handle water damage situations.  While a shop vac, mop, and towel may appear to remove visible surface water, excess water and moisture can seep deep into cracks and crevices traveling down to the lowest level of the property.  Hidden water and moisture can cause extensive secondary damages that can lead to long-term or delayed problems and decrease property value. 

SERVPRO of Victoria specializes in the cleanup and restoration of residential and commercial property after water damage events. Our staff is highly trained in property damage restoration. From initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore your property.

Commercial Plumbing Maintenance

7/18/2022 (Permalink)

Toilet and SERVPRO logo Don't let toilet overflows interrupt your business!

Every job our team works on is different. SERVPRO of Victoria understands the importance of getting your business reopened as soon as possible. Our job is to return your property to its preloss condition and the doors opened.

Disaster does not wait to strike which can make it hard to prepare for.  Toilet overflows and sewage back-ups are common issues for business owners to experience  Using these steps can help prevent disasters from ever happening and make an emergency plan if they do.

Plumbing Maintenance

Make sure your plumbing is well-maintained. Plumbing issues can lead to water damage in a business.  By taking care of the issues as soon as possible as plumbing problems occur is the best way to prevent further related water damage. If this is not taken care of immediately costly repairs may appear. The following may cause toilets to overflow in your business:

  • A drain line becomes clogged
  • The septic field is not percolating
  • Sewer damage occurs somewhere in the system’s lines due to issues such as tree roots or foreign objects causing a clog
  • A low-flow toilet is not able to handle the demands of your household
  • The trap between the drain line and the toilet bowl becomes blocked

 Here at SERVPRO of Victoria, we provide appropriate safety measures and steps during the cleanup process and will restore your business quickly!

Our Highly Trained Restoration Specialist Can Restore your Home

7/18/2022 (Permalink)

SERVPRO of Victoria is an IICRC firm.  The Institute of Inspection, Cleaning and Restoration Certification (IICRC) creates the standards for the restoration industry and provides training and certification to restoration companies.  IICRC Certified Firms have the right to display the IICRC Certified Logo. 

IICRC Certified Firms must

  • Present accurate information to consumers and conduct business with honesty and integrity.
  • Require a technician on all jobs who has been formally trained and passed all required tests.
  • Require a continuing education program to keep technicians up-to-date on the latest changes in the industry.
  • Maintain liability insurance to protect all parties in the event of an accident.
  • Maintain a written complaint policy, agree to Better Business Bureau or similar arbitration to resolve disputes, and accept the conclusions and recommendations of arbitration.

The IICRC Develops The Standards For The Restoration Industry

The IICRC has been the driving force in establishing the primary industry standards and reference guides for professional carpet cleaning, water damage restoration, and mold remediation.  These IICRC standards take years to develop and require the coordination of experts in the field: manufacturers, industry organizations, insurance professionals, training schools, contracts, and public health professionals.  

Every five years, the standards are reviewed and updated.  The water damage restoration field changes rapidly with advancements in technology and science, therefore, the standards must evolve to keep pace.  

SERVPRO of Victoria Advantage

6/17/2022 (Permalink)

SERVPRO vehicle Always here to help our community!

Emergency mitigation means that under non-catastrophic or storm situations, a SERVPRO of Victoria Professional is onsite within four hours to assess the damage to our customer's building and restorable contents.  By utilizing proper equipment and moisture detection devices, a customer’s home or business property can be quickly and thoroughly dried helping prevent secondary water damages.  Timely response and proper service can also help protect the value of our customer's property. 

Our team of professionals at SERVPRO of Victoria is here to help minimize water damage by safely drying, deodorizing, and disinfecting the damaged areas.   Our crew is available 24 hours a day, 365 days a year. 

The SERVPRO advantage provides knowledgeable and extensive experience along with training with proprietary products and state-of-the-art equipment.  Our team will offer reassurance by walking through every step of the cleaning and restoration process while working neatly and efficiently to help restore the damaged areas.

Summer Vacation? Protect your Victoria Home

6/17/2022 (Permalink)

SERVPRO vehicle on the beach SERVPRO of Victoria is always here to help our community!

School is out and summer break is here and what better time than now to take a vacation!  Summertime is the prime time to travel and a survey shows about one-third of American families are taking the opportunity this summer to go on a summer vacation.  But in case of an unexpected disaster, be sure to have your home prepared.   Below is a list of things to do to make sure your home is secure when you're off spending time with your family on vacation.

Make arrangements with an Emergency Contact: 

  • A close friend or neighbor 
  • Provide emergency contact
  • Turn on porch lights
  • Collect mail - burglars look for homes with overflowing mail

Protecting your Home:

  • Consider getting motion sensor lights, this way, if anyone gets too close to your home, lights will automatically turn on. 
  • Purchasing an electric timer may be helpful for your home.  This allows you to save energy and keep your electricity bill cost lower. 
  • Keep watch, use the emergency contact above to keep an eye on your home, and check it each day to make sure everything is okay. 
  • A security system is one of the best ways to protect your home while on vacation

Taking Additional Precautions:

  • Shut off gas and water at the meter, supply tank, or appliance
  • Turn off all water valves to any appliance with a waterline 
  • Unplug all electronics to prevent any electrical shortages
  • Make sure smoke detectors working properly before leaving
  • Adjust your thermostats to 75-82 degrees, this will help control air usage.
  • Be careful what you say.  Leaving for vacation is exciting but saying too much may create your home as a target for invasion.  Resist the temptation to broadcast your vacation on social media - tell your friends after you return.
  • Tell your alarm company- alert the company you will be out of town, especially on an extended trip.
  • Lock everything down and secure valuables.

Don't let your summer vacation turn into a water staycation.  If an unexpected water event or disaster happens, you know who to call.  Give the trusted professionals at SERVPRO of Victoria a call!

Understanding the Difference Between Hurricanes and Tornadoes

5/27/2022 (Permalink)

Tornado storm with SERVPRO logo When disaster strikes our community, SERVPRO of Victoria is always here to help!

Hurricanes and tornadoes are similar in that both form spiral shapes in warm, damp air when winds blow and collide in opposite directions.  However, hurricanes develop over water (tropical oceans), while tornadoes form over land—the winds of a hurricane swirling around in a spiral at speeds up to 200mph.  In the middle of the spiral is the eye, a calm center four to twenty-five miles wide, surrounded by wind and rain.  A tornado is a tall, funnel-shaped spiraling whirlwind extending from the cloud base to the earth.  A tornado can reach up to 2,000 feet high.  In the middle is an eye of descending air, surrounded by a strong upward current that “sucks up” or “wipes out” everything in its path.  The winds of a tornado can rotate up to 300 mph and move forward at 40 mph.  Tornadoes can travel hundreds of miles before subsiding.  Hurricanes and tropical storms can have a lifespan of days, while tornadoes are rather short-lived, typically lasting only minutes.  The damage resulting from a hurricane can occur from storm surges, heavy rain, high winds, or flooding or high winds.  Tornadoes primarily cause destruction as a result of high winds. 

Some tornadoes form as the result of a hurricane or tropical cyclone.  Tropical cyclones at landfall can provide ideal conditions for tornado formation.  For example, in 1992 hurricane Andrew spawned several tornadoes throughout the South after crossing the Gulf of Mexico.  Hurricane Harvey also spawned tornadoes after landfall.  Though fewer tornadoes occur in tropical depressions and tropical storms, there are some exceptions.

As hurricane season is approaching, following your local news source for up-to-date information on weather situations is important.  SERVPRO of Victoria is here for you! Give us a call for your storm damage needs at (361) 573-6000.

Why Take the Risk?

5/23/2022 (Permalink)

SERVPRO is a Franchise System with many years of experience and leadership in fire and water cleanup and restoration.  SERVPRO Franchise Technicians are experienced in cleanup and odor removal of fire damage.  SERVPRO of Victoria has trained, qualified, and equipped to clean your business no matter how large or small the loss may be.   

Fires can be highly disruptive for business owners, tenants, and even customers.  By responding quickly with a full line of fire, smoke, and soot cleanup and restoration services, SERVPRO of Victoria can help get your facility back up to preloss condition faster, saving you time, money and stress. 

So before you risk doing more damage to your building and contents by attempting to clean it up yourself, call your trusted professionals at SERVPRO of Victoria.  Give our team a call at (361) 573-6000!

Fire Pit Safety Tips

5/16/2022 (Permalink)

Many of us are looking forward to spending time gathering around them to enjoy time with family and friends before the summer heat truly kicks in.

Some of us may be uncovering our fire pits and looking forward to spending time with family and friends gathering around them. Practicing fire safety is important.  Below are a few tips for fire pit safety:

The fire pit should be a minimum of 10 feet away from any structures or combustible materials as well as away from trees, fences, sheds, power lines, and telephone wires.

Burn only dry material; damp material will create excess smoke. 

Do not use lighter fluid or gasoline to start the fire, as it can burn out of control or even result in explosions. Do not burn tires, aerosols, or anything containing paint or foam to avoid toxic fumes which could also explode and cause injury.

Wear non-flammable clothing while starting, sitting near, or extinguishing the fire. 

Do not leave the fire unattended, and keep pets and children far away from the fire as they will be attracted to it.

Keep the proper fire extinguishing equipment, or at least a water hose, handy in case of an emergency.

Be safe and use good judgment while using a fire pit.  SERVPRO of Victoria cares deeply for our community and is available 24/7 if an emergency should occur.  We are here to help. Give our team of trained professionals a call, we are dedicated to helping you when disaster strikes!

Four Classification of Water

5/13/2022 (Permalink)

While there are three basic categories of water (clean, grey, black), there are also four classifications of water damage.   The IICRC’s S-500 Standard and Reference Guide for Professional Water Damage Restoration separates water damage into four distinct classes. Each class is based on the severity of the water damage, and they determine what steps must be followed in the mitigation and restoration process.


  • Class 1 is the least amount of water, absorption, and evaporation. It affects only part of a room or area; a little amount of carpet or carpet pads may or may not be wet.  Also, larger areas contain materials that have absorbed minimal moisture.  
  • Class 2 involves a significant amount of water, absorption, and evaporation. An entire room of carpet and cushion pad is affected. Water has risen up walls less than 24 inches. There is moisture remaining in structural materials and substructure soil.
  • Class 3 involves the largest amount of water, absorption, and evaporation.  This water loss has saturated an entire area.   Water may have come from overhead which may impact ceilings, walls, insulation, carpet, cushions, and subfloor.
  • Class 4 relates to specialty drying situations. Wet materials with low permeance or porosity such as hardwood, plaster, brick, concrete, and light-weight concrete. Typically, there are deep pockets of saturation, which require very low specific humidity. These types of losses may require longer drying times and special methods.

SERVPRO of Victoria has the knowledge, experience, and proper equipment to locate any hidden moisture lurking out of sight and clean up water damage of any size and get it done right the first time.  If you or anyone you know experiences water damage, give our team a call.

What SERVPRO of Victoria Customers Are Saying

5/9/2022 (Permalink)

Your trusted trained professionals at SERVPRO of Victoria strive to provide the best customer service.  We understand the stress and worry that come with fire or water damage and the disruption it causes to your home and business.  Rest assured our staff is equipped with the knowledge to restore your property and to quickly make it “Like it never even happened.”

What our customers are saying:

“We had a situation and called SERVPRO. They came out and assessed the damages. The only think I would do different is I would of been there when they were removing things because I was shocked at what was taken out of the room. But they did a great job! Thank you.”  Melissa R. 

“SERVPRO of Victoria did a wonderful job for me they found mold behind my base board where there water had seeped in and flooded my carpet in my bedroom and same in my office they where nice and polite guys and they brought in blow dryers to dry it all up and a humidifier to take the water our of the air I was very satisfy with there work..thank you SERVPRO of Victoria.” Sue A.

When your home or commercial business needs help with a property damage emergency, SERVPRO® of Victoria is on-call and ready to respond! Call us today at (361) 573-6000!