Recent Water Damage Posts

What to do Until Help Arrives

5/18/2021 (Permalink)

SERVPRO employee working with customer No matter how small or big the damage is, SERVPRO of Victoria is always here to help!

Have you ever experienced water damage in your home?  Each time a house is damaged by water, the type and/or amount of damage can be different and requires a different and unique solution.  When sewer water enters your home, it may contain bacteria, viruses, and other microbes that can cause illness.  Fortunately, SERVPRO of Victoria has the right equipment and specialized training to quickly fix any problems.  While you're waiting for our services, here are some helpful things to do and not until help has arrived. 

Do's: 

  • Avoid all contact with sewage and items contaminated by sewage. 
  • Wash your hands thoroughly after contact with contaminated items. 

Don'ts:

  • Spread contaminated water by walking unnecessarily damaged or we areas
  • Turn on the HVAC system if there is a possibility of spreading contaminated air
  • Use household fans to dry the structure and spread contaminants
  • Use products for personal hygiene and cleanliness if they have been exposed to contaminated areas. 

We understand the stress and worry that comes with water damage and we are here to minimize the interruption of your business. Give SERVPRO of Victoria a call at (361) 573-6000 if your company experiences water damage!

Leaking Sink?

5/11/2021 (Permalink)

SERVPRO employee working SERVPRO of Victoria is available 24 hours a day 7 days a week for water emergencies!

Have you ever had to deal with a leak underneath the sink before?  It may go unnoticed for a while because it may be deep in the back or just a tiny leak.  By the time it has been discovered, potential damage has occurred leading to a costly mess.  It’s a good idea to have a routine check-up under the sink and behind the cabinets to make sure there is no moisture.  However, if there is water damage here are a few things tips:

Clear out the area under your sink.  This will give you more space and a better view to access the pipes around.

Find the source.  This oftentimes could be due to a clog, a loose compression nut, or even a pipe that is not fitted correctly.

Repair the leak.  After the leak has been spotted, it is important to get this fixed to prevent further water damage.

If you have tried locating the leak but are still struggling to find the leak or the problem may consist of more complications, consider calling a professional plumber to help with the situation.

SERVPRO of Victoria is available 24 hours a day 7 days a week for water emergencies and if you continue to deal with excessive water, do not hesitate to call our team.  We are always here to help when disaster strikes no matter how big or small the damage is!

Call SERVPRO of Victoria if you are dealing with a Ruptured Water Pipe

3/17/2021 (Permalink)

Here to help employee When disaster strikes, SERVPRO of Victoria is available 24 hours, 7 days a week!

Are you dealing with a ruptured water pipe in your Victoria home?  SERVPRO of Victoria understands the stress after a water pipe may have busted and here to help when disaster strikes.   Our team members will guide you through this crisis by assessing the situation and begin the mitigation process.  If excess water is found in the home, our team will extract the water.  Once the water has been pumped out of the structure, fans, blowers, and dehumidifiers will need to be installed through the affected areas to remove residual moisture from the property.  Our team is here when the water damage is too much to handle.  SERVPRO of Victoria is dedicated to helping our community when disaster strikes.  A team member is available 24 hours, 7 days a week!  No job is too big or small for SERVPRO of Victoria!

Water Damage Pack Out

2/8/2021 (Permalink)

SERVPRO employee working packing room out SERVPRO of Victoria is here to help when water damage strikes your home!

After water damage strikes, you may be dealing with some challenges.  SERVPRO of Victoria is here to help!  While the mitigation process begins, our team at SERVPRO of Victoria can pack out the contents of your home that need cleaning or could potentially be in the way of the repair process in the affected areas.  Thankfully, our staff can be trusted to pack out your contents.  The process involves detailed photographs taken of each item to ensure that all your items are documented and labeled to specific boxes.  After the items have been inventoried, they are safely brought back to our Warehouse where your items are safely stored.     Our trusted staff understands the importance of your belongings and will treat them with care.  SERVPRO of Victoria is committed to providing the best service to our customers.   

Appliance Overflow

1/20/2021 (Permalink)

SERVPRO employee working SERVPRO of Victoria is available all hours of the day seven days a week!

Any appliance or other fixtures with pipes that feed into a water line has the potential to develop clogs or ruptures that can lead to serious water damage if left unchecked. Below are common sources of water damage we see.  

Toilets - Overflowing toilets are usually caused by a clogged drain or a malfunctioning float that allows too much water to flow into the tank. 

Refrigerators -  Drain lines in refrigerators can easily clog, which can cause water to puddle around the bottom of the fridge. Ice makers in refrigerators can cause water damage when the water supply line springs a leak.  

Water Heaters - A leaky plumbing connection or corrosion can cause your water heater to malfunction and flood your home. 

Dishwashers - Overfilling the dishwasher is a common reason for water overflow.  Also, worn-out hoses can malfunction causing the water to overflow.   

Washing Machines -Clogged floor drains or loose hose connections are usual causes of a washing machine's overflow. 

It is always good to be prepared, because disasters may strike when we least expect them.  SERVPRO of Victoria is dedicated to helping you when disaster strikes.  Give our trained professionals a call if you ever experience any kind of water damage.  Our experts are here to help!

Is it Time to Replace Hot Water Heater?

11/17/2020 (Permalink)

When was the last time you changed your hot water heater?  Has it been a while?  It’s one of those appliances that may be remained unseen or hidden away in the attic.  However, it’s important to make sure to keep up regular maintenance for many reasons.  Homeowners can wake up in the middle of the night or even come home to water all over their home.  Depending on the size, it can possibly leave up to 50+ gallons of water.   Below are a few telling signs that it may be time to change out the hot water heater in your home.

  • Typically, a gas hot water heater can last about 8 to 12 years, while an electric model will last slightly longer from about 10 to 15 years. If your water heater is getting up in years, it may be time to replace it before it breaks
  • If a puddle surrounds the base of the hot water heater, it is important to act immediately
  • If there is no hot water while using the tap, this may be an indicator it’s time to get the hot water heater checked
  • Signs of tinted water coming from your hot water tap means there may be rust in the hot water heater, which may show possible aging and a signal of an oncoming leak
  • Gurgling or popping noises coming from your water heater are caused by the buildup of hard water sediment heating up and exploding inside your water heater tank

It is always good to be prepared, because disasters may strike when we least expect it.  SERVPRO of Victoria is dedicated to helping you when disaster strikes.  Give our trained professionals a call if you ever experience any kind of water damage.

Small Water Damages Become Nightmare for Homeowners

3/10/2020 (Permalink)

Standing water on the living room floor. We are dedicated to helping you!

No matter how big or small, SERVPRO of Victoria can handle any size water loss in your home or business. It is critical if you have a water loss, to get a team of trained professionals, such as ourselves, on-site as soon as possible.

Once the professionals arrive on-site, the extraction process of any number of square feet of water damage will begin. Once all of the water is removed, we will place air movers and dehumidifiers throughout the home or business.

It is critical to making sure that the equipment is checked daily and moisture checks are made throughout the home. Once the entire structure is dry, all equipment will be moved out and help the space back to its preloss conditions.  If water damage has been experienced, call SERVPRO of Victoria.  We are dedicated to helping you! 

Disasters can Strike Anywhere

3/4/2020 (Permalink)

Standing water on the living room floor. SERVPRO of Victoria is always here when disaster strikes your home!

Just like homes and offices, hotels can also suffer disasters and just like disasters in your home, SERVPRO of Victoria is here to help. In years past, we have had many opportunities to help make it “Like it never even happened,” at hotels. There are a few differences between a typical residential water loss and a commercial water loss.  Our trained professionals have experience working with customers to help them stay operational and lessen downtime.

Our staff is highly trained in property damage restoration. From initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore your property. With a nationwide system of qualified franchises, no damage is too large or too small for SERVPRO of Victoria.

If disaster should strike remember to call the team that is Faster to Any Size Disaster® and are Here To Help®. Call us at (361) 573-6000!

What to do when a Dishwasher Floods Your Kitchen in Victoria, Texas

2/5/2020 (Permalink)

Dishwasher overflowing, SERVPRO on phone Give SERVPRO of Victoria a call if you are dealing with a dishwasher flood in your home!

Dishwashers are one of the more commonly used appliances in a home.  Dishwashers are built to last for many years but over time the appliance may sustain a leak or even a break.   Dealing with a dishwasher flood can be frustrating, it is important to take quick action to limit further potential damage.  There are a few things that you can do when a dishwasher floods your kitchen:

Turn off the water – Turn the main water supply off by shutting off the shutoff valve.  This will help prevent extra water from flooding your kitchen.

Electricity shut off – This a safety precaution that ensures that leaking water and electricity do not mix.  Family members should be advised to stay out of the kitchen until the dishwasher is safe to use once again. 

Mop up water- Once the water and electrical systems are secure, it’s best to mop up and remove the standing water.  The longer the water sits, the higher the potential of further damages may occur. 

Call a trusted restoration company – while everything may seem to be dry, it’s the water that you don’t see that can possibly create further damages to your home.  Our team here at SERVPRO of Victoria has the tools and equipment to help meet your restoration needs.  Our team is faster to any water damage disaster and is able to eliminate the standing water with our effective methods. Give us a call 361-573-6000 we are available 24 hours 7 days a week!

Classification of Water

11/26/2019 (Permalink)

Toilet with standing water below Give SERVPRO of Victoria a call if you or anyone you know is dealing with a toilet overflow or a sewage back up!

Without warning, emergencies can strike.  A toilet overflow or a sewage back up is possible issues in a home.  Immediate response is critical especially when water damage strikes.  SERVPRO of Victoria will come to your home and inspect the contaminated water to determine the classification and the necessary steps needed for the situation.  There are three different major classifications of water which are the following:

Category 1: Clean Water

  • Water from a clean source like a broken water line
  • If left untreated can degrade into category 2 or 3

Category 2: Gray Water

  • May contain bacteria and viruses - may include washing machine overflow; toilet overflow with some urine, but no feces; or dishwasher overflow.
  • It can quickly degrade into category 3 if left untreated.

Category 3: Black Water

  • May contain untreated sewage, harsh chemicals, and microbes
  • Water from flooding rivers or sewer backup

When it comes to toilet overflows or sewage back up, call a professional immediately.  Our team of professionals at SERVPRO of Victoria is available 24/7 to help you when disaster strikes. 

SERVPRO of Victoria Available 24/7

11/25/2019 (Permalink)

Standing water on the living room floor. SERVPRO of Victoria available all hours of the day, seven days a week!

SERVPRO of Victoria is available 24 hours a day for water emergencies, large or small. When you are dealing with water damage, immediate action is crucial. A delay of just a few hours can greatly increase the severity of the water damage.

We Answer the Phone Ready to Help Call Today 

We understand that when you call us, you may be feeling confused, stressed, and vulnerable. You need an expert to guide you through this crisis. SERVPRO of Sugar Land has the specific water damage training and experience to help you through this tough time. We specialize in water damage restoration—in fact, it's the cornerstone of our business.

What to Expect

When you call, we will ask several questions regarding your water damage emergency. These questions will help us determine what equipment and resources to bring, including how many trained SERVPRO Professionals may be needed.

Overflowing Toilets?

11/11/2019 (Permalink)

Powder room.  Toilet overflow with clean water surrounding the toilet on the ground. Call the professionals if you have a toilet overflow!

Toilets are a common household item.  Occasionally from time to time, the toilet may have a malfunction.  A common malfunction outcome maybe a toilet overflow.  But if the overflowed toilet involves sewage back up the problem becomes more of a serious issue.  If you can’t tell whether the toilet overflow contains sewage, contact a professional immediately.

However, any toilet overflow can be frustrating to handle.  If it’s an easy quick fix, use the following tips to help the situation.

  1. Stop the flushing – don’t flush the toilet just because there is something in there that you don’t want to see.  This could potentially make matters worse by adding more water to clean up later.
  2. Turn off the water – water shut – off valve is located behind the toilet near the floor.  This will cut off the water line which will help prevent more water from overflowing.
  3. Clean up spilled water – If the water spill is small it’s an easy clean up by moping the floor up.  But if there are multiple gallons on the ground, call your local professional to help you dry the affected area.
  4. Figure out the problem – if the problem is more than just a clog, consider contacting a plumber.  By contacting doing so this can help determine what the problem is and further disaster situations can be avoided. 

Understanding the situation and how to react is the key to every homeowner.  Turning off the water, finding the source of the problem is helpful to these situations.  If your home has been affected with an overflowing toilet and need a professional team to come out, give our team at SERVPRO of Victoria a call.  Our team is dedicated to help you during frustrating situations like these and we are always here to help!  

A Leaking Toilet?

3/12/2019 (Permalink)

Are you a homeowner?  Have you experienced a toilet leak before?  A leaking toilet can become a serious issue in your home. With plumbing issues coming from a leaking toilet can cause water damage to occur in your home.  There are many reasons why a toilet can leak; to help you prevent problems, here are a few common reasons why your toilet might be leaking:

  • Supply lines direct the water from the toilet into the pipes. Over time, the joints of this line and the rubber lining can wear out or rupture, which can lead to water escaping and ultimately damaging the area around the toilet.
    • Flappers can also become damaged and can lead to a large loss of water in the tank. Sometimes the flush handle gets stuck and allows the toilet tank to continually fill with water. This can lead to overflow and expensive water bills. 
    • The float is the small ball that floats in the toilet tank. If the float is damaged or cracked, this can mess up the entire flushing process.

If you suffer from a water loss due to a leaking toilet contact SERVPRO of Victoria.  We are always here to help make it “Like it never even happened.”

Kitchen Appliance Maintenance

3/5/2019 (Permalink)

Some of the home floods commonly occur in the kitchen due to its many water outlets.  For most homes, the kitchen commonly incorporates multiple appliances that connect to a water supply line.   It is important to understand that water damages that occur in the kitchen may possibly spread past the kitchen and create larger damages throughout one's home.  Keep your home prepared by periodically checking the appliances to help reduce water damage incidents from occurring.   However, a few common items that may lead to a kitchen flood are as follows:
Dishwasher
Over time, the water supply line in a dishwasher may degrade.  This can lead to water leaking into enclosed areas under the appliance and rupture entirely.  Check this line twice a year by removing the kick plate at the front of the dishwasher and use a flashlight to inspect the space and surrounding areas.  If the area is wet with no explanation, this should be taken as a red flag.  The dishwasher water supply line shut off should be located under the kitchen sink; turn it off and call a plumber. 

Under Sink System
Underneath the sink, you may find a water filtration system.  As time passes, the lines can degrade and rupture.  A crack in the line can lead to flooding and potentially much worse.  Check the sink twice a year to avoid any costly damages.  

Refrigerator
Moving the refrigerator may be tricky sometimes.  It's important to be cautious about its placement.  Moving the refrigerator too close to the wall may kink or break the water supply line.  However, having the refrigerator too far out may cause potential over-stress on the line and potentially cause the line to rupture.    Keep in mind, the plastic water supply line degrades over time and can crack or break.   To prevent water damages from potentially happening, it is advisable to remove the plastic line and replace it with a copper or stainless-steel line that has better durability.  Being prepared can help prevent a disastrous situation.   By regularly checking on these appliances, you will help avoid any catastrophic damages.  SERVPRO of Victoria is faster to any sized disaster, and we are here to help 24/7/365 to make it "Like it never even happened."

Freezing Pipe Tips

1/29/2019 (Permalink)

Freezing weather is still upon us here in Victoria, Texas.  We encourage  We at SERVPRO of Victoria want to make sure you know the correct steps to take to prevent damages to your home and more importantly disruptions to your life. To help protect your home and limit the potential for frozen pipes consider the following steps:

  • Allow faucet to drip
  • Seal up cracks and holes
  • Apply heating tape
  • Add extra insulation

If winter and cold weather take their toll on your home, do not hesitate to give SERVPRO of Victoria a call, (361) 573- 6000.  SERVPRO of Victoria has highly trained technicians with years of experience and certifications to get the job done.   SERVPRO of Victoria is dedicated to helping you when disaster strikes! 

When Is It Time To Replace A Hot Water Heater?

1/8/2019 (Permalink)

When was the last time you changed your hot water heater?  Has it been a while?  It’s one of those appliances that may be remained unseen or hidden away in the attic.  However, it’s important to make sure to keep up regular maintenance for many reasons.  Homeowners can wake up in the middle of the night or even come home to water all over their home.  Depending on the size, it can possibly leave up to 50+ gallons of water.   Below are a few telling signs that it may be time to change out the hot water heater in your home.

  • Typically, a gas hot water heater can last about 8 to 12 years, while an electric model will last slightly longer from about 10 to 15 years. If your water heater is getting up in years, it may be time to replace it before it breaks
  • If a puddle surrounds the base of the hot water heater, it is important to act immediately
  • If there is no hot water while using the tap, this may be an indicator it’s time to get the hot water heater checked
  • Signs of tinted water coming from your hot water tap means there may be rust in the hot water heater, which may show possible aging and a signal of an oncoming leak
  • Gurgling or popping noises coming from your water heater are caused by the buildup of hard water sediment heating up and exploding inside your water heater tank

It is always good to be prepared, because disasters may strike when we least expect it.  SERVPRO of Victoria is dedicated to helping you when disaster strikes.  Give our trained professionals a call if you ever experience any kind of water damage.  Our experts are here to help, (361) 573-6000. 

Classes of Water

11/27/2018 (Permalink)

Without warning, emergencies can strike.  An immediate response is critical especially when water damage strikes.  Did you know there are different classes of water that can cause a loss in a home?  The classes of water are defined as the following:

Class 1 – A single room is affected, with little to no wet carpet, with water only on surfaces like wood or concrete.

Class 2 – This class effects and the entire room, wetness along the walls (12” or more), and moisture still in the structure.

Class 3 – Ceilings, walls, carpet, and insulation are all saturated with liquid or water. This is often due to water coming from overhead.

Class 4 – Water saturates in materials with very low levels of permeation, like hardwood or stone.

Here at SERVPRO of Victoria, we understand that dealing with water damage is highly stressful.  Our trained technicians are equipped with the knowledge and equipment to restore your property to its preloss conditions.  Do not hesitate to give SERVPRO of Victoria a call if you experience any kind of water damage!

Understanding the Common Types of Floods

11/7/2018 (Permalink)

Understanding the common types of Floods

Coastal Flooding - is the result of strong onshore winds pushing on water from the ocean or bay. These can be classified as storm surges and greatly affect homes along the coast. Raising a home may help prevent flooding.

Flash Floods - are the most dangerous kind of flood, combining the nearly unstoppable force of flood waters with deadly unpredictability and speed. Just six inches of fast-moving flood water can knock a grown man off his feet, and just two feet of water can cause a car to begin floating.

River Flood - occurs when a river overflows its banks. This happens for a few different reasons. One, lots of rain. Whether it’s tropical systems (tropical storms, hurricanes, etc.) reaching land.

Urban flooding is specific in the fact that the cause is a lack of drainage in an urban area. As there is little open soil that can be used for water storage nearly all the precipitation needs to be transporting to surface water or the sewage system.

SERVPRO of Victoria specializes in the cleanup and restoration of residential and commercial property after a water or fire damage. If your home or business suffers from flood damage, our trained technicians have the expertise, resources, and equipment to handle the job. 

Water Classification

3/13/2018 (Permalink)

Without warning, emergencies can strike your home or business.  Immediate response is critical especially when water damage strikes.  Did you know there are three different major classifications of water that can cause a loss in a home?  The three types of water classification are defined as the following:

Clean water does not contain waste products, and presents few health risks.  Sources of clean water include burst pipes, defective appliances, water heaters and rain or snow entering through a leaky roof.  

Gray water carries waste products, but does not include human waste.  Sources of gray water include overflowing washing machines, dishwashers and bathtubs.  Gray water generally does not present the hazard of spreading disease. 

Black water carries waste products and disease causing organisms.  Sources of black water include flood water and sewage backups.  Black water losses pose serious health threats, and damage is generally more severe.  

SERVPRO of Victoria understands that dealing with water damage is a highly stressful.  Our highly trained technicians are equipped with the knowledge to restore your property.  Give SERVPRO of Victoria a call if you or anyone you know experiences water damage, (361) 573-6000. 

Water Damage Timeline

2/27/2018 (Permalink)

Flooding and water damage is very invasive. SERVPRO of Victoria arrives quickly and starts the water extraction process almost immediately. This immediate response helps to minimize the damage and the cleaning and restoration costs.

Within Minutes

  • Water quickly spreads throughout the property, saturating everything in its path
  • Water is absorbed into walls, floors, upholstery, and belongings
  • Furniture finishes may bleed, causing permanent staining on carpets
  • Photographs, books, and other paper goods start to swell and warp

Hours 1 - 24:

  • Drywall begins to swell and break down
  • Metal surfaces begin to tarnish
  • Furniture begins to swell and crack
  • Dyes and inks from cloth and paper goods spread and stain
  • A musty odor appears

48 Hours to 1 Week:

  • Mold and mildew may grow and spread
  • Doors, windows, and studs swell and warp
  • Metal begins to rust and corrode
  • Furniture warps and shows signs of mold
  • Paint begins to blister
  • Wood flooring swells and warps
  • Serious biohazard contamination is possible

More Than 1 Week:

  • Restoration time and cost may increase dramatically; replacing contaminated materials and structural rebuilding may be extensive
  • Structural safety, mold growth, and biohazard contaminants pose serious risks to occupants.

About SERVPRO of Victoria

SERVPRO of Victoria specializes in the cleanup and restoration of residential and commercial property after a fire, smoke or water damage event. Our staff is highly trained in property damage restoration. Give us a call if you have any questions (361) 573-6000!

What to do Until Help Arrives

1/29/2018 (Permalink)

Have you ever experienced water damage in your home?  Each time a house is damaged by water, the type and/or amount of damage can be different and requires different and unique solution.  When sewer water enters your home, it may contain bacteria, viruses, and other microbes that can cause illness.  Fortunately, SERVPRO of Victoria has the right equipment and specialized training to quickly fix any problems.  While you're waiting for our services, here are some helpful things to do and not until help has arrived. 

Do's: 

  • Avoid all contact with sewage and items contaminated by sewage. 
  • Wash your hands thoroughly after contact with contaminated items. 

Don'ts:

  • Spread contaminated water by walking unnecessarily damaged or we areas
  • Turn on the HVAC system if there is a possibility of spreading contaminated air
  • Use household fans to dry the structure and spread contaminants
  • Use products for personal hygiene and cleanliness if they have been exposed to the contaminated areas. 

We understand the stress and worry that comes with water damage and we are here to minimize the interruption of your business. Give SERVPRO of Victoria a call (361) 573-6000 if your company experiences water damage!

Pipe Freeze Prevention

1/3/2018 (Permalink)

We are ringing in the New Year with freezing cold temperatures and this winter weather can take a toll on your home and property. We at SERVPRO of Victoria want to make sure you know the correct steps to take to prevent damages to your home and more importantly disruptions to your life. To limit potential for frozen pipes consider the following steps:

  • Allow faucet to drip
  • Seal up cracks and holes
  • Apply heating tape
  • Add extra insulation

If winter and cold weather take their toll on your home, do not hesitate to give SERVPRO of Victoria a call, (361) 573-6000.  SERVPRO of Victoria has highly trained technicians with years of experience and certifications to get the job done..   Our team is dedicated to help you when disaster strikes! 

SERVPRO of Victoria 24 Hour Emergency Water Damage

1/25/2017 (Permalink)

SERVPRO of Victoria is available 24 hours a day for water emergencies, large or small. When you are dealing with water damage, immediate action is crucial. A delay of just a few hours can greatly increase the severity of the water damage.

We Answer the Phone Ready to Help
Call Today – (361) 573- 6000

We understand that when you call us, you may be feeling confused, stressed, and vulnerable. You need an expert to guide you through this crisis. SERVPRO of Victoria has the specific water damage training and experience to help you through this tough time. We specialize in water damage restoration—in fact, it's the cornerstone of our business.

What to Expect

When you call, we will ask several questions regarding your water damage emergency. These questions will help us determine what equipment and resources to bring, including how many trained SERVPRO Professionals may be needed.

Our SERVPRO Representative will ask several questions:

  • Your name and contact information
  • Your insurance information (if applicable)
  • The street address of the water-damaged home or business
  • When did the flooding or water damage occur?
  • What caused the water damage (if known)?
  • Is there electricity available (on-site)?

About SERVPRO of Victoria

SERVPRO of Victoria specializes in the cleanup and restoration of residential and commercial property after a fire, smoke or water damage event. Our staff is highly trained in property damage restoration. From initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore your property.