Recent Why SERVPRO Posts

Hazardous Circuit Overload

8/30/2021 (Permalink)

It's common to use electrical outlets and extension cords, but they can become dangerous when they are overused. Listed below from the Electrical Safety Foundation International, here are some hazards along with remedies to fix the problems. 
 
Potential Hazard: Overloaded circuits could cause an electrical fire. 
Warning signs: outlet or wall may be warm to the touch; Outlet may be yellowed or discolored; circuit breakers may frequently trip; the smell of burnt insulation in the air.
Remedy: Have an electrician run a dedicated circuit and install additional outlets.

Potential Hazard: 
Overloaded extension cords could cause electrical fires.
Warning signs: The extension cord is warm to the touch. 
Remedy: Use an extension cord with the same or large wire size as the cord is extended.  Also, since extension cords are intended for temporary use, consider having an electrician install additional outlets.

Potential Hazard: Ungrounded outlets that will not protect you from an electrical shock in the event of a short circuit. 
Warning Signs: three-prong plug has been forced into a two-prong plug outlet. 
Remedy: If the outlet has no grounding wire, have an electrician run a new circuit with a grounding wire. If there is a grounding wire, simply install an outlet that accepts three-prong plugs. 

Potential Hazard: Improper placement of extension cords could cause a fire. 
Warning Signs: Extension cords that run through walls or underneath carpets. 
Remedy: Try rearranging furniture, finding a closer outlet, or having more outlets installed. 

If an unexpected water event or disaster happens, you know who to call.  Give a ring to SERVPRO of Victoria at (361) 573-6000.  We're always ready for whatever happens!

Does Your Victoria Home Have A Mold Problem?

6/28/2021 (Permalink)

Microscopic mold spores naturally occur almost everywhere, both outdoors and indoors. This makes it impossible to remove all molds from a home or business. Therefore, mold remediation reduces the mold spore count back to its natural or baseline level. Some restoration businesses advertise “mold removal” and even guarantee to remove all molds, which is a fallacy. Consider the following mold facts:

  •  Mold is present almost everywhere, indoors and outdoors.
  • Mold spores are microscopic and float along in the air and may enter your home through windows, doors, or AC/heating systems or even hitch a ride indoors on your clothing or a pet.
  • Mold spores thrive on moisture. Mold spores can quickly grow into colonies when exposed to water. These colonies may produce allergens and irritants.
  • Before mold remediation can begin, any sources of water or moisture must be addressed. Otherwise, the mold may return.
  •  Mold often produces a strong, musty odor and can lead you to possible mold problem areas.
  • Even higher-than-normal indoor humidity can support mold growth. Keep indoor humidity below 45 percent.

If your home or business has a mold problem, we can inspect and assess your property and use our specialized training, equipment, and expertise to remediate your mold infestation.

If you see any signs of mold, call SERVPRO of Victoria today!

Benefits of Getting your Air Ducts Cleaned

6/22/2021 (Permalink)

Is it worth having your air ducts clean?  Getting the ventilation systems inspected should be a high priority on your to-do list. In most cases, the heating, ventilation and air conditioning (HVAC) system has been operating for some time without attention.  Dirty ducts can circulate odors, contaminants such as mold, and irritating dust throughout your business or home. 

   Clean air ducts benefits: 

  • Eliminates offensive odors
  • Reduces potential mold growth
  • Remediates bacteria, fungi, and mold
  • Restore peak energy efficiency
  • Lowers indoor air pollution

A routine part of the SERVPRO of Victoria service is inspecting the heating, ventilation, and air conditioning unit (HVAC).  Keeping the HVAC system and ductwork clean can potentially extend the life span of the equipment by allowing it to operate at peak condition, which may save you money.  

SERVPRO of Victoria - Biohazard Cleanup

4/26/2021 (Permalink)

Caution tape SERVPRO of Victoria is always here to help!

SERVPRO of Victoria is fully trained and specialized in the cleaning and disposal of biohazard contents and affected materials in the Victoria area. 

When it comes to a biohazard situation, SERVPRO of Victoria knows best how to handle a situation like this.  Protection is important to our employees because the removal of biohazard materials can cause serious health consequences. 

Our crew is equipped with the necessary safety apparatus and cleaning products.  Specialized training and experience are key when choosing a cleanup company to resolve these circumstances.  Here at SERVPRO of Victoria, we can help transform these unhealthy environments back into clean, safe homes and offices.  We can restore your home or business back to its preloss conditions.  Give us a call if you need any biohazard cleanup services – (361) 573-6000.  SERVPRO of Victoria is always here to help, making sure “Like it never even happened.”

Mold Safety Tips

4/20/2021 (Permalink)

SERVPRO employee in PPE working Call SERVPRO of Victoria today with your mold clean-up and restoration today!

If you see visible mold, do not disturb it. You can inadvertently spread the mold infestation throughout your home. When mold is disturbed, the mold can release microscopic mold spores which become airborne and can circulate inside your home.

What to Do:

  • Stay out of affected areas.
  • Turn off the HVAC system and fans.
  • Contact SERVPRO of Victoria

What Not to Do:

  • Don’t touch or disturb the mold.
  • Don’t blow air across any surfaces with visible or suspected mold growth.
  • Don’t attempt to dry the area yourself.
  • Don’t spray bleach or other disinfectants on the mold.

About Our Mold Remediation Services

SERVPRO of Victoria specializes in mold clean-up and restoration. Our staff is highly trained restoration professionals that use specialized equipment and techniques to properly eliminate your mold problem quickly and safely. SERVPRO of Victoria is always here to help, making sure “Like it never even happened.”

What SERVPRO of Victoria Customers Are Saying

4/6/2021 (Permalink)

five star servpro of Victoria logo SERVPRO of Victoria will restore your property damage "Like it never even happened."

Your trusted trained professionals at SERVPRO of Victoria strive to provide the best customer service.  We understand the stress and worry that come with fire or water damage and the disruption it causes to your home and business.  Rest assured our staff is equipped with the knowledge to restore your property and to quickly make it “Like it never even happened.” 

What our customers are saying:

“We had some pretty significant water damage in a vacation home and SERVPRO was called to do the cleanup and demo of walls that were affected. I was impressed with their professionalism and concern for our well being as well as their efficient removal of the damage. From the workers who first responded to our call and each of the supervisors that I dealt with they were each great to work with. Thanks for a job well done.” D’Ette R

“Professional from start to finish. The minute I called in, they followed through with the General Manager Greg G calling and assessing the situation. He laid out the program that we would then follow. (Very thorough) The two gentlemen Michael R and Jeremiah S then called and showed up with their A game. These guys were personable, professional, and particular about their work. Every day after the initial “clean up”, they would call, AND SHOW UP ON TIME!!!! This is critical in a service industry!!( I despise the response “we will be there between 8 & 5.”) ( like other companies)” Kevin P.

When your home or commercial business needs help with a property damage emergency, SERVPRO® of Victoria is on-call and ready to respond! Call us today at (361) 573-6000.

SERVPRO of Victoria is storm ready!

8/25/2020 (Permalink)

SERVPRO of Victoria logo in corner and palm tree When disaster strikes, SERVPRO is always here to help our community!

SERVPRO of Victoria specializes in storm and flood damage restoration.  As we continue to keep an eye out for Hurricane Laura, our staff is highly trained and ready if disaster strikes.  Our team uses specialized equipment to restore your property to its pre-storm condition.

Since SERVPRO of Victoria is locally owned and operated, our team is able to respond quickly with the right resources, which is extremely important when disaster strikes. A fast response lessens the damage, limits further damage, and reduces the restoration cost.

When storms hit Victoria, Texas, we can scale our resources to handle a large storm or flooding disaster. We can access equipment and personnel from a network of 1,650 Franchises across the country and elite Disaster Recovery Teams that are strategically located throughout the United States.

Have Storm or Flood Damage? Call Us Today (361) 573-6000

Certified: SERVPRO Cleaned – a defensive cleaning program

6/30/2020 (Permalink)

Table tent signs describing the Certified: SERVPRO Cleaned program Our defensive cleaning program gives your business a way forward by providing your employees and customers ongoing safety and assuredness.

Let us help you get back to business

As our communities re-open, we’re all moving back toward a new kind of normal. The expectations of visitors, customers, and employees who come into our establishments have evolved, and staying safe and well is a top concern. The global COVID-19 pandemic has changed what it means to be clean, and we’ve developed a program to help your business meet the new higher standard of clean that is now expected.

Certified: SERVPRO Cleaned is a defensive cleaning program we’re offering to businesses and commercial locations to address the current COVID-19 pandemic. This proactive viral pathogen cleaning program goes well beyond janitorial or carpet cleaning. By choosing Certified: SERVPRO Cleaned, you, your employees, your customers, and your community can rest assured that you’ve selected a higher cleaning standard – you are Certified: SERVPRO Cleaned.

Extensive training and specialized products

As the #1 choice in cleanup and restoration*, we stand on more than 50 years of experience and expertise to help your business become Certified: SERVPRO Cleaned.  Beyond fire & water, SERVPRO professionals are trained and experienced in biohazard decontamination and chemical spills – always adhering to the cleaning and decontamination standards set by the Centers for Disease Control and Prevention and local authorities. 

From formulating and creating our proprietary cleaning products, like SERVPROXIDE, at our headquarters in Gallatin, TN, to taking the utmost care while disinfecting, we will ensure you and your business are set up to inspire consumer confidence as the economy continues to reopen.

3 C’s – Consult, Clean, and Certify

When the stakes are this high, you want a partner who has developed an industry leading, proprietary training program, cleaning solutions, and remediation processes over decades. We’ve cleaned up some of the most challenging biohazards imaginable. Certified: SERVPRO Cleaned reflects our unique experiences and capabilities. The program is grounded with our unique 3 C’s: Consult, Clean, and Certify.

  • Consult – Every business is different, which is why you’ll be assigned a Cleaning Protocol Consultant who understands your business and will create a cleaning program to meet your specific needs. This program will be developed based on your business type, size of space, amount of high frequency touchpoints, foot traffic and congestion points.
  • Clean – Based on your specific business needs, your location will undergo a thorough, deep clean, using exclusive cleaning products, according to protocols set forth by the CDC. Our employees have years of experience, and we will go beyond the scope of work that regular janitorial staff perform. Cleanup procedures generally include cleaning of porous and non-porous surfaces, disinfecting of non-porous surfaces, cleaning and disinfecting of equipment, tools, and/or supplies used for cleanup process, and disposal of hazardous materials.  In the event of a suspected or confirmed COVID-19 event, we will be there cleaning within 24 hours to ensure you get back to business as quickly as possible. 
  • Certify - Once your business location has been Certified: SERVPRO Cleaned, you will gain access to proprietary signage, digital emblems, and other collateral that communicates that you’ve selected a higher standard of clean available to help protect your employees and customers. And because we add the day, month, and year to that proprietary stamp of clean, your guests will know that not only did you choose Certified: SERVPRO Cleaned, but that your location is being cleaned regularly at this standard.

Call today for a Certified: SERVPRO Cleaned consultation

We’re Here to Help – 24 hours a day, seven days a week – until life is back to normal in the communities we all call home.

Call SERVPRO of Victoria today at  (361) 573-6000 for your Certified: SERVPRO Cleaned consultation.

* #1 Choice in cleanup & restoration based Commercial Attitude & Usage Tracking study. Polling 816 commercial business decision makers on first choice for future needs related to cleanup & restoration work. Study conducted by C&R Research: October 2019

Certified: SERVPRO Cleaned means professionally trained SERVPRO franchises perform the requested cleaning, sanitizing and disinfection services according to proprietary SERVPRO protocols and recognized industry and CDC standards with EPA approved cleaning products to deliver a SERVPRO certified cleaning experience.  Each SERVPRO franchise is independently owned and operated.

Truth about Mold Growth

6/22/2020 (Permalink)

It is important to treat water damage immediately when it happens or right when it is discovered.  When water damage occurs, small or large, and is not properly treated, there is potential that it could lead to further damages.  In as little as 48 hours, mold can begin to spread throughout the affected areas; especially if the conditions of the area are moist and dark.  Do not leave the safety of your home up to chance.  If you have experienced water damage take charge and give the professionals a call to properly dry out your home to prevent mold growth.  SERVPRO of Victoria has highly trained technicians with years of experience and certifications to get the job done.  Do not hesitate to give SERVPRO of Victoria.  Our team is always dedicated to helping you when disaster strikes! 

Potential Roof Leak in your Victoria Home?

5/7/2020 (Permalink)

They say April showers bring May flowers, but this April weather has been nothing less but perfect.  The weather has been warmer and the trees and flowers have begun to bloom, However, springtime always seems to bring plenty of rain and plenty of rain always brings a higher risk of water damage to your home.

With the increase of showers as well as high winds, roof damage may occur or be revealed as water intrudes through your roof and damages your ceilings and walls. To reduce the risk of roof leaks, you should inspect your roof for any damages from the winter and inspect it after every major storm.

The most common cause of roof leaks is a damaged or missing shingle from storms or fallen branches. If you do experience water damage inside your home from the ceiling or wall, contact a professional.  Give SERVPRO of Victoria a call to help your storm damage needs (361) 573-6000!

Our Highly Trained Restoration Specialist Can Restore your Home

4/22/2020 (Permalink)

SERVPRO of Victoria is an IICRC firm.  The Institute of Inspection, Cleaning and Restoration Certification (IICRC) creates the standards for the restoration industry and provides training and certification to restoration companies.  IICRC Certified Firms have the right to display the IICRC Certified Logo. 

IICRC Certified Firms must

  • Present accurate information to consumers and conduct business with honesty and integrity.
  • Require a technician on all jobs who have been formally trained and passed all required tests.
  • Require a continuing education program to keep technicians up-to-date on the latest changes in the industry.
  • Maintain liability insurance to protect all parties in the event of an accident.
  • Maintain a written complaint policy and agree to Better Business Bureau or similar arbitration to resolve disputes, and accept the conclusions and recommendations of arbitration.

The IICRC Develops The Standards For The Restoration Industry

The IICRC has been the driving force in establishing the main industry standards and reference guides for professional carpet cleaning, water damage restoration, and mold remediation.  These IICRC standards take years to develop and require the coordination of experts in the field: manufactures, industry organizations, insurance professionals, training schools, contracts, and public health professionals.  

Every five years, the standards are reviewed and updated.  The water damage restoration field changes rapidly with advancements in technology and science, and therefore the standards must evolve to keep pace. 

Scope of Cleanup Protocol (COVID-19)

3/17/2020 (Permalink)

Coronavirus Here to Help SERVPRO of Victoria is always here to help!

SERVPRO of Victoria is committed to helping our community. Our team is continuously monitoring the situation of the Coronavirus (COVID-19).  As we continue to learn more about the pandemic, SERVPRO of Victoria wants to ensure to our community that we are here to help during this time.  

SERVPRO of Victoria can perform a proactive cleanup that involves facility or structure cleaning and disinfection where the customer states that there is no active known threat of COVID-19 contamination or exposure   The customer will be required to acknowledge that cleaning and disinfecting will only apply to the current state of the structure and contents.  The structure would not be protected from future COVID-19 contamination if an infected person was to enter and occupy the building.

The Centers for Disease Control and Prevention (CDC) encourages cleaning of high-touch surfaces such as counters, tabletops, doorknobs, light switches, bathroom fixtures, toilets, phones, keyboards, tablets, and tables at the minimum.  These same surfaces are mentioned in the CDC’s guidance for commercial spaces as well, including:

  • Kitchen/Food Areas
  • Bathrooms
  • Schools/Classrooms
  • Offices
  • Retail Spaces
  • Water Fountains
  • Shelving and Racks
  • Sales Counters
  • Carpets and rugs
  • Stair handrails
  • Elevator Cars
  • Playground equipment
  • Fitness equipment

Air Duct Cleaning

6/18/2019 (Permalink)

Consider putting air duct cleaning on your to-do list.  Why is getting your air ducts cleaned so important you ask; there are quite a few reasons actually.   

Ventilation systems are often the biggest culprit in poor indoor air quality. Make it a priority to inspect the duct work of your home or business.  If your HVAC has been operating for some time without attention, it could be circulating dust, pollen, odors, dirt and debris, and/or other contaminants. 
Dirty can circulate odors, contaminants like mold and irritating dust throughout a home By inspecting the heating, ventilation and air conditioning unit (HVAC), this will help clean can extend the life of the equipment.
SERVPRO of Victoria recommends addressing any indoor air quality concerns, although it may not be required.  Our team is highly trained and certified and can assist you with duct cleaning and mold remediation.   We are dedicated to helping make disasters "Like it never even happened."

Summer Vacation? Protect your Home!

6/18/2019 (Permalink)

Summer break is almost over but there is still time left for everyone to take a vacation!  Summertime is the prime time to travel and a survey shows about one-third of American families are taking the opportunity this summer to go on a summer vacation.  But in case of an unexpected disaster, be sure to have your home prepared.   Below is a list of things to do to make sure your home is secure when you're off spending time with your family on vacation.

 


Make arrangements with an Emergency Contact: 

  • Close friend or neighbor 
  • Provide emergency contact
  • Turn on porch lights
  • Collect mail - burglars look for home's with overflowing mail

Protecting your Home:

  • Consider getting motion sensor lights, this way, if anyone gets too close to your home, lights will automatically turn on. 
  • Purchasing an electric timer may be helpful for your home.  This allows you to save energy and keep your electricity bill cost lower. 
  • Keep watch, use the emergency contact above to keep an eye on your home and check it each day to make sure everything is okay. 
  • A security system is one of the best ways to protect your home while on vacation

Taking Additional Precautions:

  • Shut off gas and water at the meter, supply tank or appliance
  • Turn off all water valves to any the appliance with waterline 
  • Unplug all electronics to prevent any electrical shortages
  • Make sure smoke detectors working properly before leaving
  • Adjust your thermostats to 75-82 degrees, this will help control air usage.
  • Be careful what you say.  Leaving for vacation is exciting but saying too much may create your home as a target for invasion.  Resist the temptation to broadcast your vacation on social media - tell your friends after you return.
  • Tell your alarm company- alert the company you will be out of town, especially on an extended trip.
  • Lock everything down and secure valuables.



Don't let your summer vacation turn into a water staycation.  If an unexpected water event or disaster happens, you know who to call.  Give a ring to SERVPRO of Victoria at (361) 573-6000.  We're always ready for whatever happens!

Understanding the Dangers of Floods

6/18/2019 (Permalink)

As we move into the heart of hurricane season, we all need to be mindful that August and September are the busiest months for both Tropical Storms and Hurricanes. Even with a slow start to the season, Mother Nature can change her mind very abruptly!  How are you prepared for a hurricane?  What about what comes after a hurricane?  It is common to see a storm with heavy downpours of rain causing flooding in the most protected neighborhoods.  Do you know what to do during a flood?  SERVPRO of Victoria has a few tips for you to follow in case an event was to happen:

  • Be prepared, create an evacuation plan
  • Learn and identify different evacuation routes to be able to evacuate quickly
  • If public transportation is relied on, contact the local emergency management for evacuation information
  • Turn Around, Don't Drown! ® Moving water above two feet can knock you down; one foot of water can move vehicles away
  • Move to higher ground if there is a chance of flash flooding
  • Driving during high rainfalls can be extremely dangerous.  Stay updated by checking service announcements through the National Weather Service.
For more information about flooding, visit https://www.ready.gov/floods.  Be proactive and create an evacuation plan to keep safe. It is very important to stay up to date when it comes to natural disasters.  SERVPRO of Victoria values our community; we are here to help when disaster strikes! 

Biohazard Cleanup Victoria, Texas

4/29/2019 (Permalink)

SERVPRO of Victoria is fully trained and specialized in the cleaning and disposal of biohazard contents and affected materials in the Victoria area. 

When it comes to a biohazard situation, SERVPRO of Victoria knows best how to handle a situation like this.  Protection is important to our employees because removal of biohazard materials can cause serious health consequences. 

Our crew is equipped with the necessary safety apparatus and cleaning products.  Specialized training and experience are key when choosing a cleanup company to resolve these circumstances.  Here at SERVPRO of Victoria, we can help transform these unhealthy environments back into clean, safe homes and offices.  We can restore your home or business back to its preloss conditions.  Give us a call if you need any biohazard cleanup services – (361)-573-6000.  SERVPRO of Victoria is always here to help, making sure “Like it never even happened.”

Get to Know SERVPRO of Victoria

4/17/2019 (Permalink)

SERVPRO of Victoria has been helping the Victoria community for the last 10 years.  Owner Natalie and Mark Hart are dedicated to helping customers in Victoria, Texas and the surrounding communities.  Over time, our company has grown however, our mission has stayed the same.  Our team serves the people, business and organizations that make Victoria so wonderful.  As leaders of the business, they have created a team of people with experience and knowledge of the industry to help take care of customers to the best of their ability.  Here at SERVPRO of Victoria, our customers come first.  We strive to provide outstanding customer service and help put back the pieces back together after a disaster strikes.  As a locally owned and operated franchise, we are dedicated to helping our community when water or fire damages strike their home or business.  We are always here to help!

Spring Cleaning

4/10/2019 (Permalink)

Spring has arrived and what better time of the year to clean the clutter out than now? It's a tradition for most people to take this time of year and do an annual spring cleaning. Green means clean to our SERVPRO crew. So begin fresh this season. Clear out old items that may be taking up too much space in your home by selling or even donating these (un)used items. Below are some resources to help you start your spring cleaning to get you back on track to the lifestyle you want.

  • Make your own checklist:

Create a plan of action. Take an area and break it down into sections. Create different tasks that need to be done around the house or office. Once the list has been made considering the time each task may take. By doing so, this may help organize the time it takes, which you can adjust your schedule accordingly throughout the rooms. [Using this checklist, you can divide the tasks by estimated times and create a flexible schedule giving yourself some spare time]

  • Organize and pace yourself:

A really good deep spring cleaning should take more than a day. Set aside a weekend to steadily get the major chores done. An average amount of time to clean an area can take about 2-6 hours. As you start your spring cleaning, organize your time and tackle the big chores first. Declutter the room by sorting out and organize items into different piles. Once these tasks have been attacked then clean the surfaces with the tough grime and wiping down counter tops and polishing it. Don't overlook the items in plain sight such as kitchen appliances. Also, address the little small hidden crevasses. Don't rush - This will not happen in one afternoon, organize your time and pace yourself as you work on these chores.

  • Work from the top down:

Like cleaning a car, you start from the top and work your way down. When you begin dusting a room, it would only make sense to start at the top and work your way down. By starting from the top, you will be able to save more time and energy instead of having to repeat the task at hand.

Helpful hint: there is always an exception to the rules and cleaning walls can be considered one of those exceptions. When cleaning the walls it may be better to start from the bottom up, then back down again. Dirty soap streaks may be left behind and harder to clear off clean walls rather than dirty walls. Work your way back up to remove any drips.

  • Dry clean before adding water to the mix:

Start with dusting before mopping. By adding water, the debris can be created into a big mess of muddy gunk. Helpful hints: sweep before mopping. Dust fan blades before washing them (with water) and vacuums or wipe windows before washing them as well.

  • Keep up rather than catch up:

We as humans are always busy whether it's taking care of our family, working or getting distracted with whatever life throws at you. So it's natural to put off these chores. To make your future spring cleaning easier on you, create a monthly checklist of a task to do. Break it up by room or sections followed by a flexible schedule to get these chores accomplished.

Mold Removal vs. Remediation

11/7/2018 (Permalink)

Many people do not know that there is a difference between “mold removal” and remediation. Mold spores exist naturally everywhere, both indoors and outdoors, as they are microscopic. This means that removing 100% of mold from a home or business is impossible. Many restoration companies will advertise “mold removal” and even guarantee they can completely remove all mold. This is simply not true.

Qualified restoration companies understand the science behind mold growth and the makeup of mold. All SERVPRO franchises provide thorough training on how to properly remediate mold. The remediation of mold focuses on getting the levels of mold back to natural and normal levels.

Since every mold damage scenario is different, each requires a different solution but our general mold remediation process stays consistent here at SERVPRO of Victoria. 

  1. Inspection and Mold Damage Assessment
  2. Mold Containment
  3. Air Filtration
  4. Removing Mold and Mold-Infested Materials
  5. Cleaning Contents and Belongings
  6. Restoration